Foundation Room Supervisor

Live Nation, INC Anaheim , CA 92808

Posted 2 months ago

Job Summary:

Who are we?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

  • Responsible for assisting daily operations and overall business objectives in the Foundation Room.


  • Perform table maintenance duties according HOB service standards

  • Maintain daily labor/timesheets

  • Conduct semi-annual evaluations of Foundation Staff. Propose raise recommendation to Assistant General Manager

  • Hold departmental staff meetings to keep everyone informed of the departments problems/progress

  • Oversee all schedules within Foundation Rooms

  • Conduct daily pre-shift in an upbeat and motivational manner

  • Follow up/follow through of subordinates in reaching goals (continual coaching and counseling)

  • Maintain appropriate staffing levels hiring, terminations, maintain disciplinary documentation; and ensure complete/thorough training of all staff

  • Follow the HOB Service Standards per Standard Operating Procedures

  • Housekeeping conduct walk through

  • Maintain OSHA workplace

  • Maintain operational supplies

  • Maintain reservations

  • Oversee parties/special events in the room

  • Keep guest feedback log

  • Cost control on labor, F&B, Liquor

  • Facilitate proper inter-departmental communication and organization



  • CA Food Handlers Card)/ Responsible Alcohol Awareness Training Certification or Equivalent

  • 3 5 years high volume experience with a VIP club or upscale hospitality establishment

  • Ability to work late hours

  • Knowledge of state, federal and local liquor laws and health code regulations

  • Ability to deal with intoxicated guests in a positive and safety minded manner

  • Financial & Operational skills

  • Fine dining Procedures

  • Fine Wine knowledge

  • Food Preparation/presentation

  • Cost of Sales

  • P & L Reports

  • Guest Relations

  • High School Diploma

  • Tolerance of all cultures, music and art forms


  • Point of Sales Experience

  • College Degree

If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.


Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Foundation Room Security

Live Nation, INC

Posted 2 months ago

VIEW JOBS 12/10/2018 12:00:00 AM 2019-03-10T00:00 Job Summary: The Role: * Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals. Responsibilities: * Ability to give proper recognition to Foundation Members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage * Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues * Provide assistance to Members regarding the timing of their reservation * Provide assistance to all positions and communicate effectively with others to enhance members experience * Maintain contact with Manager, Chef, Bartender, and Server regarding the arrival of Members * Constant observation of Lounge area and Podium to uphold the ambiance of the Room * Articulate vocabulary with the ability to adapt and socialize with current audience * Exemplary and professional grooming standards * Ability to anticipate guests' needs * Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility * Prevent and resolve altercations among guests * Lead guests and other employees in emergency evacuation procedures and provide assistance * Maintain control by circulating through your work area throughout the shift * Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue * Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search * Enforce House policy regarding photos/videos/recording devices * Safeguard against theft and property damage * Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift * Set up area before opening (stanchions, table configuring, etc.) * Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift * Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift Qualifications: Required: * CA Food Handlers Card * Current Guard Card or PSO Card * Proof of Completion – 8 or 16 hour certification course * Proof of completion – 2 hour BSIS annual recertification course If guard card is greater than 1 year old. * Flexible schedule and ability to work late hours * 3 years work experience interacting with people in a positive environment * Read, write and speak English fluently * Must be able to lift or move up to 25 lbs using proper lifting techniques * High School Diploma or equivalent * Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving * Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills * Ability to diffuse possibly volatile situations with tact and diplomacy * Tolerance of all cultures, music and art forms Preferred: * Bi-lingual * Cash handling experience * Experience recognizing valid ID's * Experience in a live music environment * Self defense training * Experience using metal detection equipment Physical Demands/Working Environment: * Working environment is fast-paced, often loud and stressful * Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors * Must be able to lift or move up to 25 lbs using proper lifting techniques Live Nation, INC Anaheim CA

Foundation Room Supervisor

Live Nation, INC