Foundation Room Security Door Host

Live Nation, INC Anaheim , CA 92808

Posted 3 months ago

Job Summary:

The Role:

  • Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.

Responsibilities:

  • Ability to give proper recognition to Foundation Members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage

  • Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues

  • Provide assistance to Members regarding the timing of their reservation

  • Provide assistance to all positions and communicate effectively with others to enhance members experience

  • Maintain contact with Manager, Chef, Bartender, and Server regarding the arrival of Members

  • Constant observation of Lounge area and Podium to uphold the ambiance of the Room

  • Articulate vocabulary with the ability to adapt and socialize with current audience

  • Exemplary and professional grooming standards

  • Ability to anticipate guests' needs

  • Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility

  • Prevent and resolve altercations among guests

  • Lead guests and other employees in emergency evacuation procedures and provide assistance

  • Maintain control by circulating through your work area throughout the shift

  • Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue

  • Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search

  • Enforce House policy regarding photos/videos/recording devices

  • Safeguard against theft and property damage

  • Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift

  • Set up area before opening (stanchions, table configuring, etc.)

  • Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift

  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Qualifications:

Required:

  • (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent

  • Flexible schedule and ability to work late hours

  • 3 years work experience interacting with people in a positive environment

  • Read, write and speak English fluently

  • Must be able to lift or move up to 25 lbs using proper lifting techniques

  • High School Diploma or equivalent

  • Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving

  • Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills

  • Ability to diffuse possibly volatile situations with tact and diplomacy

  • Tolerance of all cultures, music and art forms

Preferred:

  • Bi-lingual

  • Cash handling experience

  • Experience recognizing valid ID's

  • Experience in a live music environment

  • Self defense training

  • Experience using metal detection equipment

Physical Demands/Working Environment:

  • Working environment is fast-paced, often loud and stressful

  • Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors

  • Must be able to lift or move up to 25 lbs using proper lifting techniques

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Foundation Room Security Door Host

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VIEW JOBS 2/3/2020 12:00:00 AM 2020-05-03T00:00 Job Summary: The Role: * Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals. Responsibilities: * Ability to give proper recognition to Foundation Members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage * Serve as a resource of information for all Members regarding their experience within both the Foundation Room and House of Blues * Provide assistance to Members regarding the timing of their reservation * Provide assistance to all positions and communicate effectively with others to enhance members experience * Maintain contact with Manager, Chef, Bartender, and Server regarding the arrival of Members * Constant observation of Lounge area and Podium to uphold the ambiance of the Room * Articulate vocabulary with the ability to adapt and socialize with current audience * Exemplary and professional grooming standards * Ability to anticipate guests' needs * Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility * Prevent and resolve altercations among guests * Lead guests and other employees in emergency evacuation procedures and provide assistance * Maintain control by circulating through your work area throughout the shift * Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue * Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search * Enforce House policy regarding photos/videos/recording devices * Safeguard against theft and property damage * Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift * Set up area before opening (stanchions, table configuring, etc.) * Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift * Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift Qualifications: Required: * (State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent * Flexible schedule and ability to work late hours * 3 years work experience interacting with people in a positive environment * Read, write and speak English fluently * Must be able to lift or move up to 25 lbs using proper lifting techniques * High School Diploma or equivalent * Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving * Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills * Ability to diffuse possibly volatile situations with tact and diplomacy * Tolerance of all cultures, music and art forms Preferred: * Bi-lingual * Cash handling experience * Experience recognizing valid ID's * Experience in a live music environment * Self defense training * Experience using metal detection equipment Physical Demands/Working Environment: * Working environment is fast-paced, often loud and stressful * Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors * Must be able to lift or move up to 25 lbs using proper lifting techniques Live Nation Entertainment INC Anaheim CA

Foundation Room Security Door Host

Live Nation, INC