Forensic Toxicology Laboratory Processing Supervisor

Category Specimen Processing Location Lenexa, Kansas Job function Operations Job family Specimen Processors

Shift Day Employee type Regular Full-Time Work mode On-site

Forensic Toxicology Laboratory Processing Supervisor - Lenexa, KS - Tuesday to Saturday 9:00AM-5:30PM

Supervise functions within Forensic Processing department. Responsible for overseeing the following activities, daily operations of Forensic Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity. Ensure maintenance of a safe, ergonomically sound, professional environment. Know and understand all functions of the department.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours

• 15 PTO days first year

• Paid Holidays

• Annual Bonus Opportunity

• 401(k) with matching contributions

• Variable compensation plan (AIP) bonus

• Employee Stock Purchase Plan (ESPP)

• Employee Assistance Program (EAP)

• Blueprint for Wellness

• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours

• Opportunities for career advancement

• Training provided!

• Responsible for daily operations of department.

• Responsible for Sendouts, Accessioning, Test In Question and some Client Service functions

• Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.)

• Propose Standard Operating Procedures for Forensic Processing in accordance with Quest Diagnostics guidelines and implement updates.

• Reviews Forensic Processing Standard Operating Procedure Manual on an annual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP's as indicated.

• Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director's offices.

• Ensures all Laboratory QA/QC documentation is complete and reviewed as required.

• Ensure all employees meet Compliance Guidelines and Competency Testing.

• Monitor incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical departments

• May supervise packing and shipping of specimens to other laboratories, in accordance with IATA regulations.

• Ensures integrity of specimens sent to other facilities meet the criteria necessary to provide accurate and timely results.

• Monitor special handling accounts to ensure there are no mishandled specimen(s)/patient requisitions.

• Establish and motivate a participative work environment that actively encourages and supports employee involvement.

• Disseminate all essential information in a timely manner, using various forms of communication to all departmental staff.

• Track/enter time/attendance of employees.

• Prepare month-end reports and monitor production data.

• Investigates/resolves and responds in a timely manner to internal and external customer complaints appropriately and effectively.

• Prepares schedules for department employees, maintains adequate coverage for department

• Oversee and ensure adequate supply inventory for department.

• Ensure continuous process improvement and/or standardization initiatives are implemented in accordance with established deadlines.

• Participate in the interview, selection and hiring of new employees.

• Responsible for coaching, development and supervision of staff.

• Ensures all employees receive adequate training and meet annual competency requirements

• Monitor on-going performance of employees; provide corrective action and counseling as required. Prepare and administer annual performance appraisals

• Ensure fiscal responsibilities of the department are met. This includes implementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capital expenditures.

• Participate on Six Sigma projects and Process Improvement Teams, or other initiatives to meet business unit objectives.

• Organize and lead projects both within the work group and with cross-functional groups. Meet all deadlines assigned by manager. May be required to give presentations within business unit.

• Effectively work with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments and foster continuous improvement.

• Monitor and provide safe work environment, prepare incident reports and implement preventative measures

• Act in a professional manner at all times.

• All other duties as assigned.

QUALIFICATIONS

Required Work Experience:

3 years experience in a laboratory

Preferred Work Experience:

Medical or production background preferred

Physical and Mental Requirements:

• Must have the mental alertness and high energy required to appropriately perform job.

• Ability to sit or stand for long periods of time

Knowledge:

N/A

Skills:

• Excellent organization, communication and interpersonal skills

• Interact effectively with internal and external customers.

• Work effectively in fast paced environment with multiple priorities

• PC skills

• MS Office applications skills

EDUCATION

Associates Degree(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-63631