Amazon.com strives to be Earth's most customer-centric company where people can find and discover anything they want to buy and sell online. We hire the world's brightest minds, offering them a fast paced, technologically sophisticated and friendly work environment.
We are looking for a Forecasting Manager to join our cross-functional Global Headcount Planning team. In this capacity, the person will serve as a link between the machine learning modeling team and operations leaders/ headcount capacity planners.
Candidate will be presented with opportunities to help Amazon's Marketplace business in many ways, including delivering best-in-the-class seller, vendor and associate experience. Integral to this position will be answering questions such as: What data inputs do we need to understand seller behavior?
What are significant drivers of key planning inputs such contact volume, average handle time? What impact will upcoming events have on sellers' experience?
The Forecasting Manager will partner with various cross-functional stakeholders to share actionable insights with Data Scientists/Applied Scientists/Economists to improve the performance of machine learning forecasting models for key planning inputs such as contact volume, average handle time etc. Examples of such business-critical insights include providing estimates of new product and market launches and diving deep on recent events to understand impact on contact volume.
The successful candidate will be a collaborative teammate with a passion for continuous improvement, who thrives in a fast-paced environment, with a strong sense of curiosity and initiative. The ideal candidate can deliver results within tight deadlines and maintain a high standard of personal and professional integrity and ethics. We are looking for a team-player to play a significant part in defining our team efforts.
Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.