Ford Pro Fleet Sales Manager - Parts & Service (Central Market)

Ford Motor Company Dearborn , MI 48120

Posted 3 weeks ago

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

In this position...

The Ford Pro Fleet Sales Manager is our key to success for delivering parts and service growth for Ford Pro. This is a field-based position responsible for driving parts and service traffic to our dealership and distribution networks for repair and/or parts purchases. Ford Pro Fleet Sales Managers will manage our growing team of Fleet Sales Specialists who contact existing Ford Pro customers and prospect new commercial fleets for parts and service opportunities. Ideal candidates will have a track record for achieving managing sales teams, quotas and commissions and thrive in a commission-based career. Candidates will be highly competitive with a hunger to achieve quotas while showing empathy toward the customers who are experiencing downtime with their Ford vehicles.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

Key Responsibilities

Customer facing commission-based position with the following R&Rs:

  • Manage team of commission-based sales representatives

  • Train team on and govern the Ford Pro sales processes

  • Ensure team achieves quotas for Ford Pro products and services

  • Conquest new fleets/ grow existing fleets parts and service sales

  • Wholesale parts growth

  • Repair order and service loyalty growth

  • Mobile service growth

  • Program enrollments/ customer progress to program objectives

  • Identifying bid opportunities/ assist in bid responses

  • Up to 40% travel with the Ford Pro field team

Key Skills

  • Leadership Skills: Ability to motivate and manage a team of salespeople while building positive sales culture

  • Sales Skills: Strong sales skills with an entrepreneurial mindset (hunter mentality) effectively selling products and services to potential clients. This includes prospecting, qualifying, negotiating, and closing deals. Finding win-win solutions for clients and dealers

  • Deep Product/Service Knowledge - clearly articulate the benefits of all fleet solutions to potential clients.

  • Industry Knowledge: robust understanding of the fleet management industry is important for sales managers to effectively position products and services in the market. This includes knowledge of industry trends, competitors, and potential clients.

  • Relationship Building: Building and maintaining strong relationships with clients is key to success in fleet management sales. Sales managers should be able to develop rapport with clients, understand their needs, and provide solutions that meet those needs.

  • Analytical Skills: Analytical skills are important for fleet management sales managers to analyze sales data, track performance, and make data-driven decisions to drive sales growth.

  • Customer Service: Providing excellent customer service, understanding customer building positive reputation within the market.

Key Responsibilities

Customer facing commission-based position with the following R&Rs:

  • Manage team of commission-based sales representatives

  • Train team on and govern the Ford Pro sales processes

  • Ensure team achieves quotas for Ford Pro products and services

  • Conquest new fleets/ grow existing fleets parts and service sales

  • Wholesale parts growth

  • Repair order and service loyalty growth

  • Mobile service growth

  • Program enrollments/ customer progress to program objectives

  • Identifying bid opportunities/ assist in bid responses

  • Up to 40% travel with the Ford Pro field team

Key Skills

  • Leadership Skills: Ability to motivate and manage a team of salespeople while building positive sales culture

  • Sales Skills: Strong sales skills with an entrepreneurial mindset (hunter mentality) effectively selling products and services to potential clients. This includes prospecting, qualifying, negotiating, and closing deals. Finding win-win solutions for clients and dealers

  • Deep Product/Service Knowledge - clearly articulate the benefits of all fleet solutions to potential clients.

  • Industry Knowledge: robust understanding of the fleet management industry is important for sales managers to effectively position products and services in the market. This includes knowledge of industry trends, competitors, and potential clients.

  • Relationship Building: Building and maintaining strong relationships with clients is key to success in fleet management sales. Sales managers should be able to develop rapport with clients, understand their needs, and provide solutions that meet those needs.

  • Analytical Skills: Analytical skills are important for fleet management sales managers to analyze sales data, track performance, and make data-driven decisions to drive sales growth.

  • Customer Service: Providing excellent customer service, understanding customer building positive reputation within the market.

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