Food Share Concierge-Contract Opportunity

Classification: Non-exempt; hourly

Base Pay: $14.00 per hour

Position Type: Contract / Full-time / 40 hours per week expected through the end of June 2021, but is subject to continued business need in an effort to support COVID-19 response.

Expected Hours of Work: Tues-Sat; 8:00a-4:30p with the ability to flex hours to accommodate business needs

Location: 2600 N Lincoln Ave, Loveland CO 80538

Reports To: Operations Manager and HR Director

Summary:
The Food Share Concierge serves as the first point of contact for the public at our Food Share location and is responsible to provide exceptional customer service when greeting community members, clients, vendors, donors, and volunteers.

ESSENTIAL FUNCTIONS

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.

• Serve as the first point of contact with the public through exceptional customer service with an emphasis of kindness and engagement when speaking to community members, clients, vendors, donors, and volunteers.

• Coordinate, train, and direct Food Share volunteers to optimize workflow effectiveness while ensuring a positive experience.

• Accept all incoming donations following proper procedure to ensure the donations are properly coded, inspected for food safety, and creating donor receipts and/or cards as needed.

• Data entry.

• Assist with facility housekeeping tasks as assigned (e.g. sweeping, dusting, cleaning, trash, mopping, bulletin board updates, de-icing, etc.)

• Adhere to FBLC Safety standards and OSHA regulations to ensure workplace safety. When operating company equipment or vehicles adhere to safety standards and ensure others are as well.

QUALIFICATIONS, EXPERIENCE, AND SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies: Exceptional customer service, effective communication, collaboration skills, organizational skills, teamwork, and time management.

Education and Experience: High School diploma or equivalent with warehouse experience preferred.

Pre-employment screening requirements: Ability to pass a drug test

Language Skills and Ability: Ability to read, write, speak, and understand the English language at a professional level with preference of bi-lingual in Spanish.

Computer Skills:
Must be proficient in all Microsoft Office applications, with ability to perform basic IT troubleshooting. Experience with Volgistics is favored.

Supervisory Responsibilities:
None

Work Environment: This position works in a warehouse setting.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk, hear with or without aid, walk for short or extended periods of time, stand for short or extended periods of time, sit for short and extended periods of time, kneel, crouch, crawl, stoop, bend repeatedly, pull, reach above the shoulder with hands and arms, regularly use hands to finger, grasp, handle, feel, pull, climb stairs or ladders, step up and down at least 29 inches, balance, write, count, read, analyze, alphabetize, and frequently lift and/or move objects up to 25 lbs., occasionally lift and/or move objects up to 55 lbs., frequently push or pull objects up to 75 lbs. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, color vision, distance vision, and ability to adjust focus.

Travel: None

Note: In instances of a federal, state, or locally declared emergency, Food Bank for Larimer County is typically considered an essential service and emergency responder; all employees may be called in to perform regular or emergent duties.