Food Services - Executive Chef

Job Title & Specialty Area: Executive Chef

Department: Food Services

Location: Plano, TX

Shift: Full-Time

Job Type: On-Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

Oversees all aspects of Food Service production including Retail/Patient Services/Catering. Creative freedom to develop menu concepts and seasonal adjustments to drive customer satisfaction as well as staff interaction. Is the technical expert and trainer for food service staff. Develops and improves services to create opportunities for increased sales/revenue/contribution margins. Implements business practices that align with organizational mission, values, and standards. Develop relationships to further expand the business through professional agencies and community involvement.

Responsibilities:

• Collaborates with management staff to establish and implement goals and quality improvement initiatives to meet the needs of our customers and business.

• Drives employee satisfaction through effective rounding and follow-through.

• Develop new recipes, menu innovations, and culinary techniques.

• Ensures updated and accurate costs of all prepared menu items

• Oversees daily operations including menu planning, purchasing, ordering, inventory, and food preparation.

• Ensures food service staff have appropriate equipment, products, and resources to perform their job functions to meet patient and customer satisfaction goals.

• Oversees the preparation, portion control, presentation, and safe storage and handling of food.

• Ensures the kitchen, equipment, storage facilities, and dining rooms are sanitary and orderly.

• Ensures effective training for food service staff and ongoing development of employee's culinary skills

• Responsible for the overall management of food service staff. Participates in the selection, orientation, scheduling, training, and development of employees, including personnel actions.

• Identifies areas of risk or potential problems and advises food service leadership. Works on resolution while keeping leadership informed.

• Responsible for performance evaluations of employees.

• Ensures licenses and certifications are current for employees.

• Ensures compliance with all federal, state, and local regulations including Joint Commission standards, CMS standards, Health Department, and all applicable regulatory agencies. For example: through safety and quality assurance checks, HAACP checks, operational, and personnel audits.

• Ensures a safe working environment by providing safe environment training and equipment maintenance.

• Controls costs of labor, inventory, waste, and equipment

WORK EXPERIENCE

• At least 3 years Experience as Executive Chef (Preferred)
• At least 5 years Field Experience (Required)

EDUCATION

• High school diploma or equivalent required; additional training beyond high school (Required)
• Four-year Bachelor's degree or equivalent experience (Preferred)

LICENSES AND CERTIFICATIONS

• ACF (American Culinary Federation/Texas Chefs Assn.) (Preferred)
• CDM (Certified Dietary Manager) (Preferred)
• Registered Food Service Manager certification (Required)

JOB PROFILE

• Typically manages professional staff and/or team leaders over multiple teams

• Typical span of control: Administrative 8-10, Clinical 10-13, Support Services 11-13; e.g. Admin: Fin, IT, Legal, HR, Public Affairs; Support Services: EVS, Security, Engineering, Food Services.

• Accountable for the performance and results of a team or multiple teams within their own discipline

• Adapts unit plans and priorities to address resource and operational challenges

• Provides guidance, coaching, and feedback to team leaders on effective management techniques

• Makes employment decisions for the team, seeking direction from more senior leaders on more complex situations

• Decisions are guided by policies, procedures, and functional priorities; receives guidance from a higher-level manager on high-impact decisions

• Monitors quality metrics and changes in practice that impact clinical, financial, or operational outcomes and develops action plans to address areas for improvement

• Guides others as needed for non-routine and/or complex problems/situations

• Monitors and manages a budget for defined areas of responsibility

MANAGEMENT SKILLS

• Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.

• Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.

• Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.

• Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.

• Develop and use collaborative relationships to facilitate the accomplishment of work goals.

• Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.

• Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.

• Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

• Effectively manage one's time and resources to ensure that work is completed efficiently.

• Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

• Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.

• Assimilate and apply new job-related information in a timely manner.

• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits - How We'll Care for You:

• Employee portion of medical plan premiums are covered after 3 years.

• 4%-10% employee savings plan match based on tenure

• Paid Parental Leave (up to 12 weeks)

• Caregiver Leave

• Adoption and surrogacy reimbursement >