Food Service Worker

Position Summary:

Under the supervision of the Director of Dietary Services, will perform a variety of food services, including serving food to employees and visitors. Also, is responsible for the cleanup and stocking of the cafeteria and food preparation areas.

Position Responsibilities:

Clinical / Technical Skills (40% of performance review)

• Maintains serving line in a clean, neat and organized manner; requests replenishments as needed
• Serves hot and cold food on serving lines to visitors and employees.
• Replenishes the salad bar and keeps it clean.
• Replenishes silverware, napkins, cups straws, condiments, etc.
• Makes coffee; ensures coffee machines stay full and clean
• Ensures all beverage containers are full, i.e., soda, ice tea, juices.
• Clears any soiled dishes, trash from tables.
• Wipes down tables and chairs in the cafeteria throughout the day with a hospital-approved cleaner.
• Clears soiled dishes/trays; scrapes refuse into garbage containers; loads dishes/trays onto cleaning racks; rinses dishes/utensils.
• Disposes of trash/garbage in the appropriate manner
• Loads and operates dishwashers: trays, dishes, cups, silverware; inspects cleaning to assure quality.
• Puts clean dishes and utensils away.
• Washes specified items by hand: pots, pans, knives, etc.
• Cleans refrigerators, freezers and other cafeteria equipment.
• Mops floors as scheduled and as needed.
• Puts away stock inventory; notifies supervisor when stock item needs ordered.
• Performs special cleaning duties as assigned by supervisor.
• Maintains a good working relationship within the department and with other departments.
• Treats patients/families/visitors with respect and dignity
• Observes infection prevention and control practices at all times; processes food items according to safe food handling procedures.
• Operates equipment safely and correctly.
• Supports and maintains a culture of safety and quality.
• Perform other duties as assigned.

Safety (15% of performance review)

• Strives to create a safe, healing environment for patients and family members
• Follows all safety rules while on the job.
• Reports near misses, as well as errors and accidents promptly.
• Corrects minor safety hazards.
• Communicates with peers and management regarding any hazards identified in the workplace.
• Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
• Participates in quality projects, as assigned, and supports quality initiatives.
• Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)

• Works well with others in a spirit of teamwork and cooperation.
• Responds willingly to colleagues and serves as an active part of the hospital team.
• Builds collaborative relationships with patients, families, staff, and physicians.
• The ability to retrieve, communicate, and present data and information both verbally and in writing as required
• Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
• Demonstrates adequate skills in all forms of communication.
• Adheres to the Standards of Behavior

Integrity (15% of performance review)

• Strives to always do the right thing for the patient, coworkers, and the hospital
• Adheres to established standards, policies, procedures, protocols, and laws.
• Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
• Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
• Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
• Exemplifies professionalism through good attendance and positive attitude, at all times.
• Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
• Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)

• Demonstrates accountability for ensuring the highest quality patient care for patients.
• Willingness to be accepting of those in need, and to extend a helping hand
• Desire to go above and beyond for others
• Understanding and accepting of cultural diversity and differences

Qualifications

Education

• Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
• Preferred: Some college courses
• Maintains education and development appropriate for position.

Experience

• Required: Three years of experience in a food service line or restaurant setting
• Preferred: One year in a hospital dietary department. Previous experience in a behavioral health setting