Food Service Worker

Position Summary:

Under the supervision of the Director of Dietary Services, will perform a variety of food services, including serving food to employees and visitors. Also, is responsible for the cleanup and stocking of the cafeteria and food preparation areas.

Position Responsibilities:

Clinical / Technical Skills (40% of performance review)

• Maintains serving line in a clean, neat and organized manner; requests replenishments as needed

• Serves hot and cold food on serving lines to visitors and employees.

• Replenishes the salad bar and keeps it clean.

• Replenishes silverware, napkins, cups straws, condiments, etc.

• Makes coffee; ensures coffee machines stay full and clean

• Ensures all beverage containers are full, i.e., soda, ice tea, juices.

• Clears any soiled dishes, trash from tables.

• Wipes down tables and chairs in the cafeteria throughout the day with a hospital-approved cleaner.

• Clears soiled dishes/trays; scrapes refuse into garbage containers; loads dishes/trays onto cleaning racks; rinses dishes/utensils.

• Disposes of trash/garbage in the appropriate manner

• Loads and operates dishwashers: trays, dishes, cups, silverware; inspects cleaning to assure quality.

• Puts clean dishes and utensils away.

• Washes specified items by hand: pots, pans, knives, etc.

• Cleans refrigerators, freezers and other cafeteria equipment.

• Mops floors as scheduled and as needed.

• Puts away stock inventory; notifies supervisor when stock item needs ordered.

• Performs special cleaning duties as assigned by supervisor.

• Maintains a good working relationship within the department and with other departments.

• Treats patients/families/visitors with respect and dignity

• Observes infection prevention and control practices at all times; processes food items according to safe food handling procedures.

• Operates equipment safely and correctly.

• Supports and maintains a culture of safety and quality.

• Perform other duties as assigned.

Safety (15% of performance review)

• Strives to create a safe, healing environment for patients and family members

• Follows all safety rules while on the job.

• Reports near misses, as well as errors and accidents promptly.

• Corrects minor safety hazards.

• Communicates with peers and management regarding any hazards identified in the workplace.

• Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.

• Participates in quality projects, as assigned, and supports quality initiatives.

• Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)

• Works well with others in a spirit of teamwork and cooperation.

• Responds willingly to colleagues and serves as an active part of the hospital team.

• Builds collaborative relationships with patients, families, staff, and physicians.

• The ability to retrieve, communicate, and present data and information both verbally and in writing as required

• Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.

• Demonstrates adequate skills in all forms of communication.

• Adheres to the Standards of Behavior

Integrity (15% of performance review)

• Strives to always do the right thing for the patient, coworkers, and the hospital

• Adheres to established standards, policies, procedures, protocols, and laws.

• Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.

• Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.

• Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership

• Exemplifies professionalism through good attendance and positive attitude, at all times.

• Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.

• Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)

• Demonstrates accountability for ensuring the highest quality patient care for patients.

• Willingness to be accepting of those in need, and to extend a helping hand

• Desire to go above and beyond for others

• Understanding and accepting of cultural diversity and differences

Qualifications

Education

• Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.

• Preferred: Some college courses

• Maintains education and development appropriate for position.

Experience

• Required: Three years of experience in a food service line or restaurant setting

• Preferred: One year in a hospital dietary department. Previous experience in a behavioral health setting