Food Service Worker - Mott Community College

Continental Services Flint , MI 48555

Posted 4 weeks ago

Who we are:

From humble beginnings as a coffee and vending provider in 1989, Continental has grown into Michigan's largest food management company. Today, our 900 employees provide a wide range of custom dining, refreshment services and catering solutions through an impressive lineup of brands, including:

Continental Caf & Catering, Co.Cuisine, Continental Canteen, Market Twenty 4 Seven, Infinity & Ovation Yacht Charters, Waterview Loft at Port Detroit, and Forte Belanger. Dedicated to the simple, yet powerful mission: Delight Our Guest.

Every Meal. Every Day.

Your schedule would be between Monday

  • Friday from 6am

  • 2pm or 7am

  • 3pm


  • Flint, MI

Position Overview:

Currently looking for fun, energetic team members to join an existing great team of professionals for a Food Service Worker to join our team!

Essential Responsibilities:

  • Sales Service: Engage with and provide superior service to all customers.Use suggestive selling techniques to up sell or add-on items at the point of sale.

    Answer customers' questions, and provide information on procedures or policies. Communicate with customers regarding orders, comments, and complaints. Build rapport with repeat customers.

  • Cash Handling: Establish or identify prices of goods and capture sales in the point of sales system.Receive payment by cash, check, credit cards, vouchers, or automatic debits.

    Issue receipts, refunds, credits, or change due to customers. Ensure accuracy of payments and change disbursements. Balance the cash drawer at the end of each shift.

  • Food Preparation: Assisting with food preparation such as creating fruit cups, maintaining the salad bar, stocking food supplies, etc.

  • Teamwork: Contribute to a positive team environment.

    Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.

  • Merchandise: Organize and stock supplies, service stations and products.

    Rotate products and stock grab-and-go items throughout shift to increase sales. Follow-up placement protocols to optimize customer sales.

  • Safety & Sanitation: Follow operational policies and procedures.

    Follow health, safety and sanitation guidelines. Clean, sanitize and organize work areas, utensils, and equipment. Clean service and seating areas.

    Scrub and polish counters, tables, and other equipment. Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Job Requirements

Job Requirements:

  • 1 year of customer service/cash handling experience required

  • Mathematics Ability to add and subtract, charging appropriately and distributing change to customers.

  • Suggestive Selling or Influencing Others Suggesting others to buy merchandise/goods or to otherwise change their minds or actions.

  • Customer Service Working with the public. Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Company Offerings

We value the health, safety and well-being of our associates. For that reason, we offer a competitive compensation package for our employees.

Employees can also use our inclusive employee assistance program. Location specific perks may also include wellness programming, on the job training, corporate hosted classes, certification, and team events.

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Food Service Worker - Mott Community College

Continental Services