Food Service Worker 3

Position Details

Position Information

Department Dining Centers (MHD) Classification Title Food Service Worker 3 Job Title Food Service Worker 3 Appointment Type Classified Staff Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Employment Category Academic Year Job Summary

This recruitment will be used to fill four full-time, 10-month, Food Service Worker 3 positions for University Housing and Dining Service at Oregon State University (OSU).

UHDS recognizes the importance of learning both in and out of the classroom, and supports the concept of education as an individual as well as a community experience. UHDS strives to provide students, faculty, staff, and guests with safe, economical, convenient, and comfortable living and dining options, and the department works to maintain the highest educational and service standards.

UHDS houses over 4,800 students and offers a variety of living and dining options in 15 residence halls, three dining centers, 10-14 retail and coffee shop locations across campus, a market, and a limited number of family apartments. UHDS is an auxiliary enterprise which is funded solely by customers who use our services - we receive no State or General fund allocation.

UHDS is committed to an appreciation for diversity, and fosters an open, respectful and enjoyable living, learning and working environment. A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of University Housing and Dining Services.

UHDS staff members are expected to demonstrate a personal and professional commitment to providing excellent customer service. Creating inclusive, welcoming, and safe environments are core values of University Housing and Dining Services.

Our dining mission: the UHDS Culinary Team is committed to providing an inspirational culinary experience through a food-first philosophy: integrating nutrition, quality, and passion in food. This team is dedicated to sustainable practices, food innovation, and supportive work environments. Food is a voice to expressing these values along with educating students, staff, guests, and the OSU community.

This position is eligible for meal perquisites per the SEIU contract.

This position will adhere to all OSU and UHDS policies and procedures.

PURPOSE:

The purpose of this position is to perform a variety of food preparation and food service activities, including lead worker responsibilities for a restaurant concept.

This position will work with and assist the manager of these locations to establish and implement guidelines within the unit, and to maintain established focus on customer care, student employee development and product quality.

This position will potentially serve as a back-up person for the delivery of food and beverage items into access-secured residence halls, where there may be minors present; and/or this position may need to regularly access storage areas in a residence hall without an escort. These security sensitive tasks will require passing a CHC.

Why OSU?

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on.

We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS:

• Top 1.4% university in the world

• More research funding than all public universities in Oregon combined

• 1 of 3 land, sea, space and sun grant universities in the U.S.

• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties

• 7 cultural resource centers that offer education, celebration and belonging for everyone

• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates

• 35k+ students including more than 2.3k international students and 10k students of color

• 217k+ alumni worldwide

• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:

• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.

• Free confidential mental health and emotional support services, and counseling resources.

• Retirement savings paid by the university.

• A generous paid leave package, including holidays, vacation and sick leave.

• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.

• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

Key Responsibilities

50% SERVE INTERNAL AND EXTERNAL CUSTOMERS IN A PROMPT, COURTEOUS MANNER.

Greet customers with a smile and make eye contact. Serve customers in a timely fashion, (2-5 minutes,) promote sales, and maintain a positive attitude.

Prepare food and drink products for sale. Preparation includes using kitchen equipment. Assemble and heat/cook menu items. Follow recipes for food production.

Operate a cash register, make change in exchange for goods, receive monies and process card purchases. Verify cash balance at beginning and end of shift.

Perform routine food service duties, e.g. serving prepared foods, stocking shelves, rotating stock, and pricing merchandise.

Keep concept stocked and organized, retrieve stock from warehouse regularly to ensure shelves are kept full and a wide variety is offered, use time effectively and efficiently.

15% MAINTAIN ESTABLISHED HIGH STANDARDS OF SERVICE, QUALITY AND COST AWARENESS.

Properly care for equipment. Advise supervisor when repairs become necessary.

Attractively display and serve food products.

Rotate and properly store food and beverage products.

Record date utilized in forecasting of product use in order to maintain a par inventory. Use leftover products in a prompt manner to maintain quality.

15% PERFORM LEAD WORK DUTIES.

Train student employees, utilizing guidelines and standards. Assist in the preparation of schedules and perform necessary schedule changes with management approval. Recommend staffing needs and changes to manager.

Plan work, assign work, oversee and schedule breaks, and provide for appropriate coverage during the shift.

Report disciplinary and performance issues to manager.

Ensure dress code standards are followed.

Ensure security of unit.

Ensure that open and closing procedures are followed.

10% MAINTAIN A CLEAN, SANITARY OPERATION BY PERFORMING ESTABLISHED CLEANING DUTIES FOLLOWING ALL HEALTH DEPARTMENT GUIDELINES FOR SAFE FOOD HANDLING PROCEDURES.

Prepare proper sanitation solution and change out every two hours, or more often if needed. Maintain temperature logs regularly.

Clean equipment according to specifications. Clean and sanitize counter areas, tables and equipment on a regular basis.

Sweep floors and dispose of trash as necessary. Ensure unit is clean and sanitized, floor is swept and mopped, and trash is out at the end of each shift.

5% SUPPLY INVENTORY RESPONSIBILITIES.

Receive warehouse deliveries and put away. Stock storage areas to keep full at all times.

Maintain cups and other supplies in service area. Notify supervisor when supplies are low.

5% MISCELLANEOUS

This position will use a computer to check work schedule, complete time sheets, complete online forms, and check employer provided email. Other duties as assigned.

What We Require

Three years of experience in a commercial food service facility; OR an Associate's Degree in Food Service Management.

What You Will Need

ADDITIONAL REQUIRED QUALIFICATIONS

Knowledge of retail food service and experience operating commercial food service equipment.

Experience in food service safety and sanitation process and procedures.

Good customer services skills when working with internal and external customers.

Ability to respond positively to changing work demands as well as the ability to work cooperatively and positively with a variety of individuals.

Strong communication skills including the ability to understand and convey written and verbal directions/instructions, recipes, safety information, machine instructions, and other communications.

Requires a valid Food Handler's certificate within 30 days of employment. Must maintain certification throughout employment with UHDS.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have

A demonstrable commitment to promoting and enhancing diversity.

Demonstrable ability to work with and/or lead diverse groups of employees.

University Housing and Dining workforce values the rich diversity of its workforce, which includes people with disabilities, people for whom English is a second language, people who are military veterans, and people from a wide range of countries, races, ethnicities, cultures, colors, age groups, socioeconomic statuses, locations, sexes, sexual orientations, gender identities and expressions, and religious backgrounds.

Experience as a lead worker with the ability to train and direct employees.

Cashiering experience which includes accurate cash handling skills.

Working Conditions / Work Schedule

Physical Working Conditions:

This is a physically active job in a kitchen and retail environment. Incumbent will experience long periods of standing on a hard floor; working with commercial kitchen/baking equipment; and fluctuations in work flow, temperature and noise level.

The employee in this position will often be required to lift and/or carry objects weighing up to 50 pounds, and push and/or pull carts weighing up to 50 pounds.

Work Schedule:

Shift and/or work assignments may be changed based on operational needs.

We are a seven days a week operation, so early morning, evening, weekend and holiday work may be required.

Good attendance is crucial for stability and day-to-day business needs. Must follow attendance schedule and break schedule, and must be on time and in uniform when shift begins.

Employees in this position may be moved from front of house to back of house or vice versa, per term and with advance notice, as based on business needs.

This position is deemed essential; and the incumbent is expected to report to work during inclement weather, emergency and other University work curtailments or closures.

Will require work in areas that prepare and handle raw meat, as well as most common food allergens, including gluten.

Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Min Salary $16.60 Max Salary $21.96 Link to Position Description

https://jobs.oregonstate.edu/position_descriptions/152628

Posting Detail Information

Posting Number P04745CT Number of Vacancies 4 Anticipated Appointment Begin Date 05/28/2024 Anticipated Appointment End Date Posting Date 04/19/2024 Full Consideration Date 05/03/2024 Closing Date 05/17/2024 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants

To ensure full consideration, applications must be received by May 3, 2024. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.

Equivalent required experience is based on full-time equivalent (40 hours per week).

PLEASE NOTE: If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.

Typically, the starting salary is at the lower end of the salary range.

For additional information please contact: Cass Williams at cass.williams@oregonstate.edu or 541-737-2005.

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system.

This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at employee.relations@oregonstate.edu.

Supplemental Questions