Food Service Technician - AM

Classification Title Food Services Technician-ASU Working Title Food Service Technician

• AM Working Location (City, State) Boone, NC Job Category 8 Position Number 099211 Department Campus Dining

• Rivers Street Cafe

• 170350 Description of University

Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

Experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.

[Special Requirements may apply for individual positions such as certification requirements by Department of Correction.]

Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.

License/Certification Required Essential Job Functions

• Maintaining all university specifications pertaining to production and service.

• Control proper usage and rotation of food.

• Ensure food quality and appearance on buffet.

• Alert Chef or direct supervisor to any food quality issues that could hurt culinary operations.

• Maintain walk-in coolers and food storage areas daily.

• Maintain a neat, clean, and sanitary workstation.

• The person selected must follow cleaning and sanitation procedures and other duties as assigned by a supervisor.

• Serves appropriate portion sizes determined by Unit Management

Knowledge, Skills, & Abilities Required for this Position

• Knowledge of methods of preparation and cooking of food in quantity lots.

• Knowledge of the uses of various pieces of equipment, including but not limited to steamers, steam pots, fryers, grills, slicers, and ovens.

• Ability to maintain high standards of personal cleanliness as well as food sanitation.

• The job requires attention to detail, initiative, and decision-making capabilities.

• Team player attitude and superior customer service skills are required.

• Initiative to work beyond what is requested within the unit to achieve business goals of quality and service standards.

• Knowledge of basic math and ability to portion serving sizes as needed.

• Ability to interact effectively with coworkers of diverse ages, backgrounds, and interests.

• Ability to work as a team member under rushed conditions without loss of efficiency or effectiveness.

• Strong customer service skills, the ability to follow written and verbal instructions, and the ability to prepare and serve food while adhering to Appalachian State Campus Dining, and the State Board of Health regulations.

• Demonstrates engaging customer service to the Appalachian community.

Preferred Qualifications

2+ years of related front of house food service experience. ServSafe certification should be obtained within 1 year of employment.

Type of Position Permanent Full-Time Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours

Campus Dining is a Sunday

• Saturday, 6:00 am

• 11:00 pm operation. Operations are reduced during university breaks. Employees are scheduled two days off each week based on business need. Days off may not be consecutive days off.

Food Service Technician (FST)

• AM7am-4pm

Actual schedule time may vary.

Operations are reduced during university breaks. Employees may be required to work some flex hours to support the needs of the business and/or for special campus events. Schedules will be adjusted as needed to provide coverage in these cases.

Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff Yes Physical Demands of Position

Lifting items over 50 lbs. Stooping and bending to retrieve items from ovens, shelves, etc. Sweeping and mopping area each day. Scrubbing and cleaning of all equipment daily, standing on your feet for the entire 8-hour shift.

Overall Competency Level Advanced Salary Grade Equivalency Salary Range Anticipated Hiring Range $31,200 - $35,360 Required Functional Competencies to Successfully Perform Job Duties.

Communication Oral, and Written,

Customer Service,

Interpersonal Skills,

Knowledge-Technical,

Safety and Health Compliance

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 04/19/2024 Closing Date 05/05/2024 Competency Level Statement Management will only consider applicants who meet the required competencies. Special Instructions to Applicants Search Chair Name Nicole Burrell Search Chair Email burrellng@appstate.edu Applicant Pool Preference External (Post on the Web) Posting Number 201502592P Quick Link https://appstate.peopleadmin.com/postings/45627