Food Service Team Leader

Target San Rafael , CA 94912

Posted 3 months ago

Description:

ALL ABOUT TARGET

As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say, "I love Target!" When you work at Target, you're helping every family discover the joy in everyday life. You're working alongside a dedicated team that brings their passion and pride to all that they do. The food and beverage team works together to provide the guest a fresh, full, and food safe shopping experience all day, every day.

ALL ABOUT FOOD & BEVERAGE

The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food and Beverage areas of the store.

At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the:

  • Knowledge of guest service fundamentals and experience building a guest first culture on your team

  • Knowledge of Food and Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns, pricing and promotions strategies

  • Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals

  • Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

As a Food Service Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

  • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.

  • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).

  • Model guest service standards; delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guest.

  • Assess Food Service back of house, production areas, dining spaces, and merchandising spaces to ensure food safety and proper inventory levels.

  • Walk Food & Beverage Standards and Food Service Routines daily to assess priorities and review reporting to identify business gaps for follow-up.

  • Validate and follow-up on experts' progress against department checklists and routines.

  • Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).

  • Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.

  • Ensure proper execution on all food safety standards and cleaning routines.

  • Ensure accurate in-stocks by placing store-initiated orders according to best practices.

  • Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.

  • Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved all day, every day.

  • Expect and enable experts to stay up-to-date on relevant trends and products.

  • Evaluate and recommend candidates for open positions and develop a guest-centric team.

  • Lead team onboarding and learning.

  • Establish clear goals and expectations and hold team members accountable to expectations.

  • Close knowledge and skill gaps through training and experiences.

  • Provide service and a shopping experience that meets the needs of the guest.

  • Always demonstrate a culture of ethical conduct, safety, and compliance. Lead team to work in the same way and hold others accountable to this commitment.

  • If applicable, as a key carrier, follow all safe and secure training and processes.

  • Address store needs (emergency, regulatory visits, etc.).

  • All other duties based on business needs.

WHAT WE ARE LOOKING FOR

We might be a great match if:

  • Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests

  • Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target

  • Leading teams who are stocking, setting and selling Target product sounds like your thing That's the core of what we do

  • You aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But there are a few skills you should have from the get-go:

  • High school diploma or equivalent

  • Must be at least 18 years of age or older

  • Previous retail experience preferred, but not required

  • Strong interest and knowledge of the food service business

  • Lead and hold others accountable

  • Learn and adapt to current technology needs

  • Work independently and as part of a team

  • Manage workload and prioritize tasks independently

  • Welcoming and helpful attitude

  • Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Access all areas of the building to respond to guest or team member issues

  • Interpret instructions, reports and information

  • Accurately handle cash register operations

  • Climb up and down ladders

  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds

  • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and Los Angeles Fair Chance Ordinances.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front End Cashier/Customer Service Team Member

Whole Foods

Posted 1 week ago

VIEW JOBS 9/11/2019 12:00:00 AM 2019-12-10T00:00 Provides support as a member of the Front-End team to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. Works to maintain attractive customer service displays and support the regional Customer Service vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. Job Responsibilities * Checks out customer groceries efficiently and accurately. * Upholds government regulations concerning sale of alcoholic beverages and taxation. * Follows proper check, ATM, and credit procedures. * Uses proper tares procedures when ringing up scalable items. * Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary. * Follows all cash handling procedures – meeting and exceeding regional cashier variance policy. * May assist with training of new Cashier and Courtesy Team Members. * Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time. * Proactively participates in Regional Front End programs as directed by leadership. * Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. * Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. * Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. * Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. * Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. * Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. * Immediately reports safety hazards and violations. * Performs other duties as assigned by store, regional, or national leadership. Job Skills * Demonstrates patience in dealing with customers and Team Members. * Maintains proficiency with the Front-End Code Book and PLUs: * Strong basic math skills * Strong to excellent communication skills and willingness to work as part of a team. * Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. * Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. * Ability to follow directions and procedures; effective time management and organization skills. * Passion for natural foods and the mission of Whole Foods Market. * Strong work ethic and ability to work in a fast-paced environment with a sense of urgency. * Understanding of and compliance with WFM quality goals. * Strong attention to detail. Experience * No prior retail experience required. Physical Requirements / Working Conditions * Must be able to lift 50 pounds. * In an 8-hour work day: standing/walking 6-8 hours. * Hand use: single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting and reaching. * Exposure to FDA approved cleaning chemicals. * Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods San Rafael CA

Food Service Team Leader

Target