Food Service Supervisor

Classification Title Food Services Supervisor-ASU Working Title Food Service Supervisor Location Boone, NC Job Category 8 Position Number 037531 Department Campus Dining

• Sanford Commons

• 170380 Minimum Qualifications

Graduation from High School or possession of a GED, and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience. Experience in the field of work related to the position's role may be substituted on a year-for-year basis.

Degrees must be received from appropriately accredited institutions.

License/Certification Required Essential Job Functions

Supervises all full-time, temporary, and student employees in assigned areas. Orders food supplies and completes work orders for equipment repair. Recognizes potential problems in service, addresses, and resolves promptly and respectfully. Facilitates communication among the work groups in a manner that helps accomplish daily work goals. All ASU Campus Dining employees are required to work during home football games or any other special campus event as needed. Campus work location may vary depending on the event.

Knowledge, Skills, & Abilities Required for this Position

• Food service experience required

• Supervision experience

• Ability to direct large groups of employees

• Customer service skills

• Critical thinking, and problem-solving

• Knowledge of personnel management and food production

• Good time management and food safety skills

• Ability to delegate tasks to student and full-time employees

• In depth knowledge of the top 9 food allergens and how to prevent cross contact

Preferred Qualifications

Previous food service supervision preferred.

Type of Position Permanent Full-Time Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours

Mon-Thurs 11:00am

• 8:00pm

Friday 8:00am-5:00pm

summer hours vary.

Employee will be required to work home football games and/or any other special campus event. Schedules will be adjusted as needed to provide coverage for these events.

Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff Yes Physical Demands of Position

Standing for long periods of time; bending, pushing, pulling and lifting up to 40-50 pounds.

Overall Competency Level Journey Salary Grade Equivalency Salary Range Anticipated Hiring Range $40,600 - $42,000 Required Functional Competencies to Successfully Perform Job Duties.

Customer Service: Responds to customer needs, and possesses general knowledge of product and resources. Follows customer services guidelines and demonstrates prompt and courteous services. Maintains relationship with community, faculty, staff, students and/or vendors.

Communication-Verbal: Listens to instructions and asks necessary questions to complete tasks. Communicates with fellow workers in a manner that allows work to be completed.

Sales and Promotions: Applies a basic knowledge of sources of supply, market factors, products, and commodities being purchased. Assists with transaction of selling and caring for merchandise.

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 08/22/2024 Closing Date 10/07/2024 Competency Level Statement Management will only consider applicants who meet the required competencies. Special Instructions to Applicants

Please attach required documents:

• Cover Letter

• Resume

Please indicate a minimum of 3 professional references in the application.

Search Chair Name Wallin, Charlie Search Chair Email wallincr@appstate.edu Applicant Pool Preference External (Post on the Web)

Departmental Information

Quick Link https://appstate.peopleadmin.com/postings/47710 Posting Number 201502707P