Food Service Rep - Deli

H-E-B League City , TX 77573

Posted 7 days ago

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Food Service Representative, you will be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.

Do you have a:

HEART FOR PEOPLE... commitment to work hard to make sure People come first?

HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?

PASSION FOR RESULTS... initiative to step up and do what needs doing?

We are looking for:

  • a high school diploma
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment

What is the work?

Customer Service:

  • Provides superior customer service

  • Takes orders from customers by telephone or in person

  • Answers customer questions regarding products and assists them with selections

Food Service:

  • Prepares, packages, and merchandises fresh product

  • Slices, packages, labels, and rotates products

  • Scans in items on Telxon for production

  • Assists in technical areas as needed

Sales:

  • Merchandises product effectively

  • Uses suggestive selling techniques to meet customer needs and build department sales

  • Makes regular announcements to inform customers of freshly-produced items and to increase sales

Food Safety / Sanitation:

  • Cleans and sanitizes display cases

  • Properly handles and maintains the operation of all equipment

  • Complies with H-E-B food safety and sanitation standards

  • Complies with departmental SOPs and store operating procedures

Additional Department-Specific

Responsibilities:
  • Bakery:

Assists in technical areas as needed (e.g., baking, frying, and decorating)

Writes on cakes with icing per personalized customer requests

  • Deli:

Weighs, prices, and packages selections

  • Prepared Foods:

Serves and packages products at customer's request

Educates customers in preparation and reheating instructions of prepared foods

Prepackages condiments (sauces, dressings) for prepared food items

Cuts, slices, dices, chops, food in preparation for chef

What is your background?

  • Must be 18 years of age

  • High school diploma (or equivalent)

  • Company Orientation

  • Safety Training

Do you have what it takes to be a fit as an H-E-B Food Service Representative?

  • Computer systems knowledge (Telxon, ACR, label machine)

  • Good customer service skills

  • Reading and writing skills

  • Planning and organizing skills

  • Interpersonal skills

Can you...

  • Function in a fast-paced, retail environment, in detailed and precise tasks

  • Work with Customers, staying attentive to their needs

  • Perform the following, based on your Department?

Bakery:

  • Constantly* reach at waist, grasp

  • Frequently stand, walk, reach at shoulder, bend

  • Occasionally reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction

  • Occasionally be exposed to wet, cold, hot conditions, and loud noise

  • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs

Deli:

  • Constantly * reach at waist, grasp

  • Frequently stand, walk, stoop

  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motormovements

  • Occasionally be exposed to wet, cold, hot conditions, and loud noise

  • Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs

  • While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

It is the responsibility of each individual Partner to never lift beyond his or her own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
03-2013


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cafe Cook/ Deli Rep

H-E-B

Posted Yesterday

VIEW JOBS 10/14/2018 12:00:00 AM 2019-01-12T00:00 A Food Service Representative is responsible for providing a well stocked and maintained department while providing superior customer service. This position is responsible for preparing, packaging, and merchandising fresh product on a daily basis while maintaining all department and food safety / sanitation standards. RESPONSIBILITIES of the position: * Provides superior customer service * Prepares, packages, and merchandises fresh product * Takes orders from customers by telephone or in person * Answers customer questions regarding products and assists them with selections * Slices, packages, labels, and rotates products * Uses suggestive selling techniques to meet customer needs and build department sales * Scan in items on telxon for production * Assists in technical areas as needed * Merchandises product effectively * Cleans and sanitizes display cases * Properly handles and maintains the operation of all equipment * Makes regular announcements to inform customers of products * Complies with Company Food Safety and Sanitation standards * Compliance with departmental SOPS and store operating procedures ADDITIONAL DEPARTMENT SPECIFIC RESONSIBILITIES of the position: BAKERY: * Assist in technical areas as needed (e.g. baking, frying, and decorating) * Takes cake orders from customers by telephone or in person * Writes on cakes with icing on request * Slices, packages, labels, and rotates bakery products * Makes announcements to inform customers of freshly baked products DELI: * Handle guest transactions & takes orders * Slices, packages, and labels product * Weighs, prices, and packages selections FOOD SERVICE: * Takes orders from customers by telephone or in person * Slices, packages, labels, and rotates products * Properly handles and maintains the operation of all equipment * Makes regular announcements to inform customers of products PREPARED FOODS: * Serves and packages products at customer's request * Educates customers in preparation and reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef EDUCATION and EXPERIENCE preferred: * Must be 18 years of age * High school diploma (or equivalent) * Good Customer Service Skills * Reading and Writing skills * Planning and Organizing Skills * Communication/Interpersonal skills * Computer systems knowledge (Telxon, ACR, Label Machine) * Company Orientation * Safety Training * Good Customer Service Skills PHYSICAL and other requirements: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. * The noise level in the work environment is usually moderate * Fast paced working environment * The noise level in the work environment is usually moderate * Lift moderately heavy loads up to 75 lbs * Ability to bend, reach, kneel, squat * Able to stand for long periods of time * Able to push/pull heavy loads H-E-B League City TX

Food Service Rep - Deli

H-E-B