Wally's Pontiac , IL 61764
Posted 1 week ago
Food Service Manager
Job Title Food Service Manager Job ID 27378103 Location Pontiac, IL 61764 Other Location Description
Summary
Coordinates food service activities of establishment by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Exhibit the Wally's culture and hold each team member accountable to those same standards.
Provide each team member coaching and assist in evaluations. Give each team member a path to grow with the company.
Maintain and coordinate daily food operations to include cold food prep, bakery, made to order, meat carving, jerky, and beverage station.
Food safety is a top priority and must be coached daily with all food service team members. Ensures all necessary food safety forms are properly used including temperature charts and cleaning charts.
Work directly with inventory manager to ensure cross merchandised food products are stocked and displayed properly
Estimates food and beverage costs and requisitions or purchases supplies.
Inspects food and food preparation to maintain quality standards and sanitation regulations.
Investigates and resolves food quality and service complaints.
Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
Supervisory Responsibilities
Directly supervises various team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Reports to store manager.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service
Communications
Cooperation
Managing Customer Focus
Oral Communication
Teamwork
Written Communication
Managing People
Attendance/Punctuality
Dependability
Safety and Security
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Project Management software; Human Resource systems and Inventory software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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