Food Service Director

Job Description

The Food Service Director- Patient Services is a management position located in Irving Park-Chicago. The Food Service Director plans, administers and directs all unit activities related to food service, including Aramark Healthcare+ and client financial accountability, and compliance with the standards established by Aramark Healthcare+, regulatory agencies and client. Leads food service departments. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees. Primary level of impact in within own operations.

Job Responsibilities

• Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction.

• Ensures compliance to food safety, sanitation, and overall workplace safety standards.

• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.

• Recruits, hires, develops and retains front line team.

• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities.

• Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.

• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.

• Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions.

• Ensures compliance with all contract obligations.

• Manages day to day food service department operations including patient feeding, the front of the house dining operations, catering and production.

• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 4 years of experience

• Requires at least 1-3 years of experience in a management role

• Requires previous experience in food service

• Requires a bachelor's degree or equivalent experience

• Strong communication skills

• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships

• Ability to demonstrate excellent customer service using Aramark's standard model

• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

• Must be able to stand for extended periods of time.

#FS-500

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Nearest Major Market: Chicago