A Food Scientist in Technical Service will provide technical support to new or existing customers with growth potential to grow sales of Tate & Lyle ingredients. This position requires a technical professional with at least 5 years of experience in the food industry with knowledge of food systems and ingredient functionality. Experience with soups, sauces and dressings is a plus. The candidate must have strong communication and interpersonal skills and be comfortable working in a fast-paced, customer-centric environment across a broad range of applications. Contribution is measured through quality growth in the technical project pipeline and conversion of technical opportunities to sales. Responsible for travel to customer locations for presentations, consultations, pilot trials, and ongoing project support.
Penetrate and build relationship with key technical decision makers leading to new opportunities and projects
Present new product ideas and technologies to existing and potential customers
Lead customer technical projects and provide/resource technical expertise to address customers' technical issues. Develop technical account plans with Sales to pursue and close these opportunities
Develop and foster relationships with contacts in industry to build recognition for Tate & Lyle ingredients/technologies
Capture new technical leads/opportunities to build a strong project pipeline in CRM system (SalesForce.com). Independently review projects, growth, and ability to move projects through development stages.
Work cross functionally within Tate & Lyle (e.g. Research, Applications, Analytical, Product Management, etc.) to ensure customer performance goals are met
Use ingredient knowledge within categories or applications to support customer projects
Work collaboratively with Sales Account Managers to bring internal campaigns and product launches for customer relevant opportunities that deliver annual operating plans aligned with Tate & Lyle Food & Beverage Solutions NOAM
Contribute market intelligence/trends within category or application
Travel up to 50% (combination road and air)
An exhibited dedication to safety and commitment to making safety a number one priority
Bachelor's Degree is required (Master's degree preferred), preferably in Food Science, Chemistry, Engineering or related area of study.
5-15 years of experience in the food industry. Food formulation experience and ingredient functionality required.
Sound knowledge of food science, food chemistry, food microbiology and food processing
Thrive and be comfortable working in a dynamic, changing and evolving environment.
Ability to navigate a matrixed environment and build strong relationships with internal peers, sales and marketing and customers
Good problem solving skills and quick decision making capability.
Interest in developing market knowledge by category or application to communicate customer needs to internal departments
Outstanding communication, presentation and interpersonal skills
Experience with soups, sauces and dressings a plus.
The Job title, role and responsibilities are subject to change based on qualifications / experience of the candidate and the business needs of the company.
Nearest Major Market: Chicago
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Tate & Lyle