Harris Teeter, LLC Matthews , NC 28106
Posted 2 weeks ago
Summary: Food Safety Manager is responsible for managing retail food safety programs by providing support and guidance to whole company and operations management in the areas of food safety, sanitation, and pest control. This role will be required to improve and drive our food safety culture.
Essential Duties and Responsibilities include the following, and other duties that may be assigned:
Manages department 3rd party vendors including, but not limited to: auditing, sanitation, pest control, and digital HACCP to drive consistency and maintain compliance.
Monitors and evaluates the company's quarterly food safety & sanitation 3rd party audit program. Communicates findings and trends to corporate leadership by period.
Acts as advocate during interaction with regulatory agencies and industry food safety groups. Establishes and maintains relationships with appropriate regulatory agencies in company operating geography.
Reviews and follows-up as necessary on all regulatory inspection reports pertaining to food safety, sanitation, weights & measures and food labeling.
Serves as subject matter expert to assist store operations in resolving issues identified during quarterly food safety appraisals and regulatory inspections by developing corrective actions and implementing preventive measures.
Manages a team of specialists (internal or external) that provide Operations with field support to educate operators on company food safety standards.
Focuses on continuously improving and strengthening food safety by collaborating with internal teams and external resources. Works cross functionally with other departments as necessary for special projects and initiative roll outs. This includes, but is not limited to: Facilities, Merchandising, Category/Procurement, Real Estate & Construction, Asset Protection, and Distribution.
Works with Training & Development to identify, develop, and implement training for food safety & sanitation.
Conducts internal food safety training sessions for store associates. Delivers Food Manager Certification training and testing for required management positions.
Manages and monitors the company's pest control program at retail.
Assists with QA department programs, including, but not limited to, product recalls and withdrawals, customer complaints, label review and vendor audits.
Develop and maintain an extensive Distribution Center audit program following established sanitation programs and the Distribution Center Food Safety Plan.
Assist in managing HACCP programs at 2 Distribution Centers.
Assists with the development and implementation of food safety materials; conducts program review annually to verify compliance with regulatory and company standards.
Respond and support with an array of crisis and emergency situations/imminent health hazards (i.e. pest infestation, water/power interruption, floor or sewage back up, etc) which could result in injury, disruption of business, or potential regulatory enforcement action.
Conducts investigations for food related illness and injury claims.
Acts as backup for Recall program management.
Participates in plan review for remodels and new store builds.
Compiles data and metrics from various sources for company scorecards.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Required:
Bachelor's degree (B.S. or B.A.) from four-year college or university, with technical background in Environmental Health, Food Science, Biology, Microbiology or food safety related courses
At least 7 years experience in retail food service sanitation and food safety through auditing, inspecting or application
Must have knowledge of HACCP, SSOPs, GMPs, FDA and all other applicable State and local health and food safety codes and principles related to food service, for our operating area
Strong applied knowledge of retail food safety and competent knowledge of current food safety practices
Experienced and qualified in conducting food safety manager training sessions
Ability to manage a team
Experience in managing vendor partner relationships
Preferred:
This job requires up to 75% travel. Associate may have a hybrid work environment as long as associate lives within our operating area and is in accordance with company policy.
Competency: To perform the job successfully, an individual must demonstrate the following competencies:
Analytical
Problem Solving
Project Management
Technical Skills
Customer Service
Interpersonal
Oral Communication
Team Work
Written Communication
Change Management
Delegation
Leadership
Managing People
Quality Management
Business Acumen
Cost Consciousness
Diversity
Ethics
Organizational Support
Adaptability
Attendance/Punctuality
Dependability
Initiative
Innovation
Judgment
Motivation
Planning/Organizing
Professionalism
Quality
Quantity
Safety and Security
Language Ability:
Effective written and verbal communication/presentation skills. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to inquiries from customers, regulatory agencies, or departments within the organization. Ability to develop and deliver presentations.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving known and unknown variables.
Computer Skills:
To perform this job successfully, an individual must have basic computer skills, including proficiency in software relevant to performing given tasks (i.e. tracking, formatting, letter and memo writing, generating reports and presentations). The individual must have knowledge of Microsoft Word processing software; Microsoft Excel spreadsheet software; Internet research internet software; Microsoft Powerpoint project management software; Microsoft Outlook contact management software; and Recall Application database software.
Certificates and Licenses:
Must possess a nationally recognized food safety credential.
Supervisory Responsibilities:
Currently, this job has no internal supervisory responsibilities but there is potential to add direct reports. Manages vendor relationships.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; toxic or caustic chemicals and extreme cold (non-weather). The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell.
Harris Teeter, LLC