Tao Group Hospitality Las Vegas , NV 89134
Posted 1 week ago
The position is responsible for assisting the kitchen and food servers with food service, proper set-up and maintenance of functioning spaces, as well as serving guests and keeping the side stations clean and well stocked.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing
Anticipate guest's needs and ensure they are met per the company's service standards
Receives food and ensures proper presentation
Deliver food to restaurant areas. Promptly deliver all orders to appropriate sections and tables. Ensure that all ordered food is announced to guests at their tables
Ensure that food ordered by guests is served properly
Provide service to cocktail and food servers in a timely manner
Inform Manager/ Server if guests have any issues when food is delivered
Understand the food temperature danger zone
Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
Assist in set up, service, and break down of areas as assigned. Assist with the movement of tables/chairs through the restaurant as needed and dictated by service and management direction
Working knowledge of product identification
Check tables, chairs, countertops for cleanliness, as well as, service stations
Clean spills, debris, or broken glass according to guidelines of Company/departmental policy/procedures
Inform management of any complaint, comments or incident. Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
Appear in uniform for all shifts and promotional activities at scheduled time
Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
Inform management of any complaint, comments or incident
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to a Manager immediately
Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
EDUCATION/WORKING KNOWLEDGE:
Minimum of six (6) months experience in hospitality working in a high-volume restaurant, bar, or nightclub
Previous culinary experience preferred
Knowledge of drink recipes
Opening and closing duties
Sanitation and safety
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Ability to write and verbally communicate
Must be able to move quickly
Must be able to push and lift up to 50 lbs.
Must be able to stand for extended periods of time
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
Exposure to hot kitchen elements or cleaning materials
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Office, Casino, Nightclub, Dayclub, Bar, Lounge, and/or Restaurant working environment
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
Tao Group Hospitality