Food Runner

Hard Rock Hotels And Casinos Bronx , NY 10451

Posted 2 months ago

Overview

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Responsibilities

Hard Rock Cafe is hiring qualified Food Runners to help us rock our guests! Food runners may be utilized at Hard Rock Cafe during high business volume. In addition to delivering guests' orders, they will assist servers in responding to the requests of our guests. The main responsibility of this position is to deliver food to guests in a friendly, professional and knowledgeable manner.

Basic functions of a Food Runner:

  • Deliver food to guests quickly and efficiently.

  • Deliver condiments and drinks as needed (to include alcoholic beverages).

  • Refill beverages as needed. Respond to guest inquiries in a courteous and polite manner.

  • Promptly and professionally, handle guest issues and communicates problems and concern to management.

  • Maintain a clean and organized server alley and expo area.

  • Stock ice and glassware on the server line.

  • Pre-buss tables.

  • Clean and reset dirty tables.

  • Sweep the floor.

  • Assist and communicate clearly with the kitchen staff and front of the house staff.

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

Job Requirements include:

SKILLS

  • Remain calm in a hectic, fast-paced atmosphere.

  • Demonstrate a high level of organization, attention-to-detail and a sense-of-urgency.

  • Display a positive and outwardly friendly attitude toward guests and co-workers.

PHYSICAL DEMANDS

  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.

  • Ability to sit for extended periods of time.

  • Ability to make repeating movements of the arms, hands, and wrists.

  • Ability to express or exchange ideas verbally and perceive sound by ear.


  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.

  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.

  • Ability to turn or twist body parts in a circular motion.

  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.

  • Ability to travel via auto or airplane for long periods of time.


ADDITIONAL REQUIREMENTS

  • Must be at least 19 years old.

  • Maintaining a well-groomed appearance ("having a plan").

  • Following all uniform guidelines.

  • Practicing all general safety & sanitation standards.

  • Recycling products, where possible.

  • Maintaining HRC's 5 core Values and Mission Statement.

  • This Cafe may cross-train the Servers and the Bussers

Hard Rock International participates in E-Verify.

Additional Details

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


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Food Runner

Hard Rock Hotels And Casinos