Food Outlet Attendant - Rocky Mountain National Park

Overview

LIVE. WORK. EXPLORE. Be a part of our Food & Beverage team in Rocky Mountain National Park!

If you like adventure, mountainous beauty, and a dedication to helping others, join our Food & Beverage team at Rocky Mountain National Park. The Trail Ridge Café is a fast-paced environment. Our Food Outlet Attendants are proud stewards in providing our guests with superior hospitality, offering the best food and beverage choices at 12,000 feet.

If you are passionate about hospitality and working with people from around the world, this position will provide life-long friends, and a stimulating environment. No matter what your job, you will be a proud steward of the park and play an important role in providing a welcoming environment for our guests. Working with Xanterra Travel Collection you can LIVE. WORK. EXPLORE. in one of the most beautiful places on earth!

Start Date: May 30, 2024

Position Type: Seasonal

Wage: $14.50 / hour

The season at Rocky Mountain National Park runs from approximately mid-May until mid-October. All positions at Rocky Mountain are full-time seasonal positions, there are NO full-time year-round positions.

Job Summary:

Assist guests in a courteous and knowledgeable manner, answering questions regarding the park, prices, and merchandise. Operating POS units and restocking are essential. This is a fast-paced and busy store.

Why Rocky Mountain National Park?

Rocky is truly a welcoming community who work hard and share a passion for the park and environment. Xanterra Travel Collection is the authorized concessionaire for Rocky Mountain National Park, and proud stewards of the park.

Life at Rocky Mountain National Park:

• Low-cost dormitory-style employee housing with 2-4 roommates and on-site employee meals (cafeteria-style).

• Free Wi-Fi, on-site updated laundry facility, and cable television.

• Our housing facility is in the Town of Estes Park with good cellphone service.

• Free Town of Estes Park shuttle.

Benefits and Perks:

• Free Rocky Mountain National Park pass.

• Retail and café discounts.

• Over 350 miles of hiking trails.

• Various outdoor activities, hiking, camping, rock climbing.

• $350 Referral Bonus Program

Responsibilities

• Perform all duties with respect to the Company's Core Values, Mission Statement, and guest services standards.

• Food Outlet Attendants provide excellent guest service which includes knowledge of and explanation of menu items, taking orders, suggestive up-selling techniques, and securing payment as required.

• Perform all cashiering duties in our stand-alone café properly, ring up all sales before taking money, call out amount tendered in "dollars and cents", place bills on register, and count back change.

• Processing credit card sales accurately and in accordance with company procedures.

• Ensuring products are attractively displayed.

• Assist with loading and unloading of café food, and merchandise.

• Stock merchandise and merchandisers as necessary, making sure all displays are kept stocked, neat, and clean.

• Prepare menu items per standard recipes.

• Duties will include dishwashing, dining room attendant, stocking condiments and utensils, cashiering, coffee bar attendant, etc.

• Work coffee bar, hot foods, and food prep as directed by managers.

• Maintain effective cooperation with Food & Beverage Manager, Leads, and other co-workers.

• Maintaining thorough cleanliness and sanitation of work area and perform cleaning as necessary. This includes but is not limited to sweeping, vacuuming, mopping, scrubbing, dusting, polishing, and trash removal.

• Emptying trash as needed throughout the day.

• Assist in unloading merchandise, stock shelves, and ensure the dining room is well organized, stocked, sanitized, and clean.

• Learning First In, First Out standards

• Responding to guest requests, maintaining positive interactions.

• Comply with ServSafe protocol.

• Able to work with minimum supervision, evenings, nights, weekends, and holidays.

• Perform duties outside the job classification assigned by management along with any other responsibilities deemed necessary.

• This is a non-tipped position.

Qualifications

Qualifications

• Excellent communication and customer service skills.

• Command of the English language with excellent verbal communication.

• Able to operate a cash register, handle cash accurately, open and close the store with or without assistance.

• Knowledge of all menu items, specials, features, food, and beverages.

• Demonstrate a basic understanding of food & beverage procedures by completing the required training.

• Able to function with flexibility and courteous behavior in a high traffic seasonal food service operation.

Physical Requirements

• Candidate must be able to work at an altitude of 12, 000 feet.

• Ability to stand/walk for a minimum eight to ten hour shift.

• Frequently lift and carry cartons weighing up to 50 lbs.

• Must have the ability to walk up and down stairs several times a day.

• Carry boxes/product up and down stairs several times a day.

• Must be able to bend down or kneel to stock product frequently during a shift.

• Must be able to climb ladders as requested.

Benefits: For seasonal employees, Xanterra offers the MEC (Minimum Essential Coverage) plan, Paid Sick and Safety Time (PSST), Employee Assistance Plan (EAP), and Employee Discounts and Travel Deals.

EEO: Xanterra is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Posting End Date: May 15, 2024