Food Operations Manager 2

Sodexo USA Hartford , CT 06183

Posted 4 months ago

Unit Description

Job #75513 - Sodexo is seeking a Food Operations Manager (II) for an upscale Senior Living Retirement Community in the Hartford, CT area. This showcase account is an active life care community with several dining outlets for all levels of care.

In this role, you report to the General Manager and manage multiple Sodexo and client employees. This position requires strong front and back of the house skills and visible presence to interact with our residents. The ideal candidate must provide amazing customer service and program enhancements to develop teams that deliver extraordinary dining experiences to exceed resident & client expectations.

Your Skills Checklist for this position;

Oversight and delivery of the culinary programs

Management training & Servsafe Certified

Background; catering, retail, formal & skilled dining services
5 Star Dining and Food Retail Excellence

Execution of multiple service program and standards

Working knowledge of HACCP, Regulatory Compliance

Ability manage budgets, controlling food and labor costs

Hiring, training and development of staff

Effectively communicate expectations to all levels of personnel

Residents are the heart of everything we do, and we welcome you to join our team.

Sodexo Benefits at a glance;


  • A world leader in Food and Facilities Management Services

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Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment

  • Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention

  • Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

  • Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

  • Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

  • Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies

Qualifications & Requirements

Basic Education Requirement

  • Associate's Degree Basic Management Experience

  • 2 years Basic Functional Experience

  • 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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Food Operations Manager 2

Sodexo USA