Food Operations Manager 1

Job Description

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Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking a Food Operations Manager I position for Penn State Health Hampden Medical Center located in Enola, Pa. Penn State Health Hampden Medical Center consists of 108 licensed beds and offers "At Your Request" a room service dining program along with a Retail Venue. The successful candidate will be responsible for orchestrating operations between front and back of the house. Will collaborate with Clinical, Food Service and interdisciplinary teams to enhance the patient experience.

Other tasks will include:

• Perform tray assessments to ensure food quality and presentation along with tray accuracy

• Menu Development and Innovation in a Retail setting

• Perform management functions that include direct supervision of hourly associates including employee development

• Have knowledge of nutrition and specialized diets with strong management skills

• Will oversee Sodexo's At Your Request Room Service dining program, daily meal rounding inclusive of service recovery

• Evaluate and develop service levels for the overall Patient and Customer Experience and Satisfaction

The successful candidate will have at least 2 years food management experience, computer literacy as well as excellent communication, leadership and customer service skills. Prior food management experience in a health-care setting would be a plus for this role.

We are looking for candidates who will:

• have oversight of day-to-day operations of all food operations
• deliver high quality food service
• achieve company and client financial targets and goals
• develop and maintain client and customer relationships
• develop strategic plans
• create a positive environment
• ensure Sodexo Standards are met.

The ideal candidate:

• has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively
• has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
• can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• can demonstrate working knowledge of Sodexo Food Management Systems (FMS), Health Touch (HT) and Market Connections (MSC) and is proficient in computer skills and report management experience.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement

• Associate's Degree or equivalent experience

Basic Management Experience

• 2 years

Basic Functional Experience

• 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!