H-E-B needs energetic and motivated Partners willing to work hard and have fun while treating our Customers to excellent service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Food Demo Representative, you will demonstrate and sell products to promote sales by educating and informing Customers of product features. You may also merchandise products in innovative and eye-catching ways and coordinate with Department Managers on product displays.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?
PASSION FOR RESULTS... ability to meet sales goals in a fast-paced, multi-tasking environment?
We are looking for:
What is the work?
Greets customers enthusiastically
Provides excellent customer service by answering product-related questions and helping customers locate store merchandise
Smiles and makes solid eye contact with customers
Serves samples and demonstrates products; explains attributes and features
Maintains friendly, positive, well-groomed appearance
Sets up and organizes cart / table for demonstrations
Prepares vendor products using Demonstration Product Information Sheet (DPIS) to enhance product display
Provides daily accurate and on-time reporting of time worked and sales results
Responsible for meeting sales quotas
Loads, unloads, and moves products that are sometimes heavy or bulky
Makes announcements over the store paging system as directed
Food Safety / Sanitation:
Ensures all Federal, State, and H-E-B regulations and standards for product food safety and sanitation are met
Attends required food safety and related trainings
Maintains professional, clean, healthy, and safe work environment
Cleans up work station area and assists other sales advisors as required
Follows and completes designated department SOPs daily
What is your background?
Eighteen (18) years of age or older
Prior sales experience
Do you have what it takes to be a fit at H-E-B?
Excellent communication skills, neat appearance, and good grooming
Excellent interpersonal skills
Ability to work flexible hours
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to speak effectively before groups of customers or Partners
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Constantly* stand, reach at waist, and grasp
Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements
Occasionally be exposed to cold, hot, ambient temperatures, loud noise, and wet conditions
While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is the responsibility of each individual Partner to never lift beyond his or her own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask forassistance from another Partner or a manager.