Milwaukee Marriott West Myrtle Beach , SC 29572
Posted 2 months ago
Food & Beverage Supervisor (Full Time/Seasonal)
Marriott Myrtle Beach Resort & Spa at Grande Dunes
Myrtle Beach, SC
We are looking for an experienced F&B Supervisor with excellent customer service skills, who are passionate about the hospitality industry. The position will oversee all outlets to include Oceans 82nd, Blue Restaurant & Bar, Ala Carte, Ocean Blue Café and Cove Pool Bar. This is a full time position for the summer and part time for off season.
Responsibilities
Performs all duties and responsibilities in a timely and effective manner with a sense of urgency
Participates in the recruitment, selection, and training of staff
Supervise food and beverage staff
Ensure customer satisfaction; uphold and maintain high quality customer service and hospitality.
Maintain inventory control costs
Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
Respond to guest inquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines.
Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements
Keep immediate supervisor informed of significant issues and take prompt corrective action
Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere. Resolve internal conflict amongst staff
Ensuring back of house area and outlet are cleaned after closing to comply with state regulations
Working as part of a fun, high-energy team.
Adhering to all food safety regulations and quality controls.
Requirements
Completion of a food service administration, hotel or restaurant management course is an asset
Excellent sales, customer service and communication skills
Solid leadership & organizational skills
Proven human resource management skills such as training and motivation
Knowledge of the products, services, sector, industry and local area
Knowledge of relevant legislation and regulations
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
E.O.E.
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