Loews Hotels Rosemont , IL 60018
Posted 3 weeks ago
Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O'Hare Oasis.
Job Specifics
Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
Supervise service of guests, being watchful of signals from guests in need of service
Assist Team Leader to establish and monitor side work duty completion.
Maintain bank to SOP, keep it balanced and secure at all times.
Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
Communicate daily with restaurant manager with regard to special events, house counts, etc.
Assist Team Leader in conducting menu classes and taste panels
Assist Team Leader in conducting month end inventory count and recording.
Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
Reports unsafe working conditions
Ensure proper handling of guest checks and cash transactions
Intercedes and/or fills in for Team Members should need occur
Proficient in Excel, Word and Power Point
Excellent organizational skills
Qualifications
Food & Beverage knowledge required
Excellent communications skills, written and verbal
High school diploma
Strong organizational skills
Able to make decisions on imperfect information
Knowledge of Microsoft Office preferred
Spanish Peaks Mountain Club
Posted 2 days ago
VIEW JOBSLoews Hotels