Performs duties and maintains a clean professional work area at all times. To assure our guests receive the highest standards of quality of beverage, food and service. Serve alcoholic and non-alcoholic beverages and food to patrons of the grill area. Commitment and dedication to our Spirit of Service culture and Hilton Values is an expected behavior to be displayed towards our guests and team members at all times.
What will I be doing?
As a Server you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
Obtain knowledge and service of menu items and beverage brands as well as cocktail recipes, varieties of beer and wines, soda, water, sugars and other prepared beverages.
Performs in accordance with all state regulations with regards to alcohol service and consumption.
Serve hot and cold food to guests as needed in a timely manner.
Follow all Steps of Service including, but not limited to: greeting/welcoming guests, upselling, establishing rapport, serving, pre-bussing, thanking guest, and inviting guest back.
Collect monies for beverages served as well as food served in pool grill area.
Keep area in and around bar grill clean and free of clutter.
Perform general cleaning tasks using standard cleaning products as assigned by your supervisor to adhere to health standards.
Full knowledge of Micros and end of shift reports
Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
Carries out all reasonable requests by management.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Minimum of one year previous bartending/serving experience in a hospitality environment required.
High school Diploma or equivalent required
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
More than 1 year previous bartending/serving experience in a hospitality environment preferred.
Alcohol Awareness Certification preferred.
Food Safety Certification preferred.
What will it be like to be a Team Member with Hilton Grand Vacations?
At Hilton Grand Vacations, the foundation of our culture is about putting people first, beginning with our customer. By allowing the power of our customers to inspire the best in us, we empower our Team Members to become proud owners of accountability, we solidify our leadership position in the industry, and we help our customers get the most out of their vacation ownership journey through the world-class properties and unparalleled experiences we offer them.
Through inspired ownership, continual evolution, and a commitment to uphold the highest standards, our Team Members feel proud, our customers feel valued, and every encounter feels simply grand. And that comes with grand opportunities for growth.
Hilton Grand Vacations Inc. (NYSE:HGV) is recognized as a leading global timeshare company. With headquarters in Orlando, Fla., Hilton Grand Vacations develops, markets and operates a system of brand-name, high-quality vacation ownership resorts in select vacation destinations. The Company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club and The Hilton Club, providing exclusive exchange, leisure travel and reservation services for more than 285,000 Club Members. For more information, visit www.hgv.com and www.hiltongrandvacations.com.
Hilton Grand Vacations