Food & Beverage Manager - Hotel Indigo Naperville Riverwalk

Intercontinental Hotels Group Naperville , IL 60540

Posted 3 weeks ago

At Hotel Indigo we deliver inspired service. In all we do, we are vibrant, curious and original.

  • Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.

  • Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.

  • Be original by building connections with our guests and being imaginative to create memorable experiences.

Manage the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals. Adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

  • Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work. Communicate and enforce policies and procedures with all staff.

  • Establish procedures and timeframes for conducting inventory. Determine minimum and maximum stocks for all food, beverage, material, and equipment.

  • Maintain procedures to (1) ensure the security and proper storage of food and beverage products, inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and pilferage.

  • Ensure that all food and beverage equipment, including but not limited to sinks, hoods, coolers, freezers, etc., are in proper operational condition and are cleaned on a regular basis. Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify Engineering immediately of any maintenance and repair needs.

  • May serve as Manager on Duty or assist with other duties as assigned.

Some college and/or advanced training in food and beverage management plus 2 years related experience, including supervisory experience, or an equivalent combination of education and experience. Bachelor's degree in Hotel Management, culinary arts, or related field preferred. Must speak fluent English.

This job requires ability to perform the following:

  • Moving about the facilities

  • Carrying or lifting items weighing up to 50 pounds

  • Handling food, objects, products, and utensils

  • Bending, stooping, kneeling

Other:

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.

  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

  • Problem solving, reasoning, motivating, organizational and training abilities are used often.

  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

  • May be required to work nights, weekends, and/or holidays.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Server Restaurant Hotel Indigo Naperville Riverwalk

Intercontinental Hotels Group

Posted 2 months ago

VIEW JOBS 8/25/2021 12:00:00 AM 2021-11-23T00:00 At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. * Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. * Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. * Be original by building connections with our guests and being imaginative to create memorable experiences. Provide prompt and courteous food and beverage service to guests during banquet/catering functions. FINANCIAL RETURNS * Properly store all reusable goods. PEOPLE * Perform pre- and post-shift side work; set-up, condiments, etc. GUEST EXPERIENCE * Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests. * Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations. RESPONSIBLE BUSINESS * Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning. * Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals. Basic reading and writing. Food service experience with general knowledge of banquet operations. This job requires ability to perform the following: * Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.) * Moving about the function areas. * Bending, stooping, kneeling Other: * Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors. * Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. * Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. * Mathematical skills, including basic math are used frequently. * May be required to work nights, weekends, and/or holidays. We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. Intercontinental Hotels Group Naperville IL

Food & Beverage Manager - Hotel Indigo Naperville Riverwalk

Intercontinental Hotels Group