Alcatraz Cruises San Diego , CA 92140
Posted 2 weeks ago
Salary Range: $70,000 to $80,000 Annually
City Experiences is seeking a Food and Beverage Manager for our operation in San Diego, CA.
About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
Manage the daily operations of the Food and Beverage department. Focus on preparing all vessels for daily activities, ensuring the quality of guest service and crew readiness. Assist ADFB with crew development, beverage program, scheduling, and other
administrative tasks.
Essential Duties & Responsibilities:
Deliver daily harbor tour order. Check in with crew for any additional needs
Walkthrough of every vessel, ensuring "show-ready" condition and all equipment functioning properly
Complete MOD checklists, including stocking of boats with product and setups with houseman team
Support management for all Public Cruise events and Charters on all vessels as the business dictates
Directly manage on board crew during special events and as needed
Interact with and support the Sales team to maximize revenue stream and fulfill guest expectations.
Monitor regular cleaning and organization of all bars and storage areas
Directly supervise the Event Management staff, offering proactive communication and supportive feedback, with the goal of teamwork, crew development, and guest service as the top priorities.
Assist and support the hiring of F&B crew, as well as training to the City Experiences standard.
Ensure weekly and quarterly inventories are completed accurately, timely, and efficiently, using Net Chef procedures.
Ensure all purchases are approved by ADFB
Assist with beverage program development, purchasing, training, and implementation.
Assist the ADFB for scheduling as needed
Ensure proper cash handling procedures are being adhered to by all crew
Stay current on innovative industry trends within the hospitality industry.
Adhere to safe and sanitary handling of all food & beverage products
Correct any employee behaviors that are not supportive to the City Experiences Brand.
Document all staff/team interactions and provide counseling when necessary with HR guidance.
Support the onboard Operations team with all safety requirements.
Additional duties assigned
Requirements & Qualifications:
Knowledge of Microsoft Office including Word, Excel., Outlook, and Powerpoint
Catering/Restaurant background
Purchasing and costing
Previous Management experience
Computer skills
Culinary/Hospitality/Management training preferred
Familiar with ABC laws and practices
Food and wine knowledge with emphasis on fine dining preferred
Hands on Manager
California Food handler's card
TIPS Certified
Sanitation Certified
TWIC & MMC as Required
Standing, bending, stooping, and lifting weights up to and including 60 lbs.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. City Experiences participates in the E-Verify program in certain locations.
Alcatraz Cruises