Responsible for continued supervision, development and training of 2-20 employees in a
designated area of the operation.
Perform all duties toward the goal of providing excellent guest service in an efficient manner.
Follow and enforce all policy, procedures and service standards.
Responsible for prep, set-up, service, clean up, and restocking of assigned service area.
Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirement, and handling techniques.
Knowledge of and compliance to all area cycles, presentations, specifications and guidelines.
Maintain cleanliness of all service areas and storage areas. Ensure work area is orderly and properly stocked.
Ability to work from prep and par lists and follow standardized recipes. Commit food specifications to memory.
Complete assigned duties within each shift.
Develop and maintain positive communication and teamwork with all co-workers, crew and supervisors.
Maintain appearance and uniform standards.
Conducts themselves in a professional manner with the awareness that all actions and communications are within staffs view. Ensure a congenial atmosphere for all.
Maintain an on-going program of staff training.
Working knowledge of basic cooking/Food and Beverage practices.
Utilize forecast and labor standards and ensure effective and efficient schedules are prepared on a timely basis, using the appropriate standard.
Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
Ability to communicate effectively with guest, co-workers, and supervisors.
Ability to absorb large amounts of information quickly: Service procedures, specs, prep and set-up requirements.
Knowledge of basic sanitation and kitchen equipment skills.
Maintain paperwork requirements.
Comprehending and extending recipes if applicable.
Ability to adapt to change, new situations, changes in staffing and procedures.
Must be able to stand for long periods of time, approximately 8 hours.
Must be able to walk for long periods of time.
Must be able to lift and carry a minimum of 50 pounds.
Must be able to bend, stretch, and reach for extended periods of time.
Respond immediately and professionally to guest service issues and report the situation to the chef on duty.
Xanterra Parks & Resorts