Food And Beverage Supervisor, Wheeling Island Casino

Delaware North Companies Wheeling , WV 26003

Posted 2 weeks ago

The Opportunity

Delaware North Gaming is searching for full-time Food and Beverage Supervisors to join our Team at Wheeling Island Casino in Wheeling, West Virginia. As a Food and Beverage Supervisor, you will ensure the highest levels of service to our guests.

At Delaware North, we care about our associates' professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.

Responsibilities

  • Ensure compliance with all departmental and organizational policies and procedures.

  • Maintain a safe and clean environment for guests and associates.

  • Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports.

  • Assist managers with staffing levels in accordance with established budgetary goals and business volume.

  • Inspect by walking through your assigned area to monitor staff and to monitor guest needs.

  • Lead associates in the daily performance of their duties.

  • Ensure work area is adequately stocked with all products and supplies needed for service.

  • Collaborate with managers concerning operational deficiencies and areas in need of attention.

  • Complete other duties as assigned.

Qualifications

  • Minimum of 2 years' experience in a hospitality role.

  • Minimum of 1 year related supervisory experience required.

  • Superior organization and guest service abilities required.

  • Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.

  • Basic computer skills including word-processing, spreadsheets, and e-mail required.

  • Demonstrate skill in dealing with guest complaints, using active listening skills to maintain the guest's experience.

Physical Requirements

  • Ability to lift up to 50 lbs.

  • Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand.

Who We Are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.


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Food And Beverage Supervisor, Wheeling Island Casino

Delaware North Companies