Food And Beverage Supervisor

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.Our Guiding Principles:Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

what you will accomplish

The Food & Beverage Supervisor supervises the work activities of the entire food service department to ensure that food & beverage service is at the highest level. The Food & Beverage Supervisor will help to maintain all standard operating procedures for the culinary department. The Food & Beverage Supervisor is responsible for assisting the Director of Food and Beverage/Food & Beverage Manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a quality experience for both our customers and team members. The Food & Beverage Supervisor will assist in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. This position directly supervises the restaurant staff and acts as the manager on duty in the absence of the Director of Food & Beverage and/or Assistant Manager.Maintain warm, hospitable guest relations in all guest contact.Responding to individual guest needs as they occur.Manage operations and staffing according to forecasted and actual needs of the hotel and outlets.Supervise food and beverage service staff, including counseling, termination, performance evaluations, training, and development.Assist in the development of the annual budget. Monitor performance against plan.Establish and maintain cost control systems for staffing.Ensure quality services are rendered in meeting guest needs.Schedule staff according to labor standards and forecasted occupancy.Enforce procedures for the acceptance, security, and return of guest lost and found items.Enforce procedures for security of on-loan equipment.Maintain productivity and labor cost goals.Monitors and trains food & beverage service staff in the preparation and presentation of menu items.Ensures that the food & beverage staff is learning and growing as service professionals.Immediately alert hotel management of emergency situations via all communication avenues.Conveys company information, decision, or problems to appropriate parties on a timely basis.Actively listens to others.Works to resolve disagreements and is respectful of peers and co-workers.Protect guest safety and well-being; be courteous to all guests and co-workers.Thoroughly completes projects and assignments professionally with care.Adjusts to high pressure conditions and is open to change.Assumes responsibility for personal growth and development.Conducts him/herself (acts and dresses) professionally at all times; sets standards for all.Expresses ideas and conveys information clearly, effectively, and professionally.Scrupulously follows all Ko'a Kea Hotel & Resort policies and procedures.

what you will bring

Knowledge of the English language to effectively communicate with guests, associates, and vendors.Knowledge of all hotel departments and functions.Good mathematical and computer skills.Ability to accurately use various Microsoft Office, PMS and accounting software.Ability to lift and pull a minimum of 20 pounds.Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.Ability to be a team player.

great if you have

High school education.Minimum two years previous experience in Food & Beverage supervisory or management role.

CPR/First aid certification preferred.Blue/Red Card

benefits

Health InsuranceVision InsuranceDental InsurancePharmacy Insurance401KReferral BonusPaid Time OffBirthday Holiday (Full-Time or Part Time Only)Gone Fishing Holiday (Full-Time Only)Opportunities for advancement

Wage: $30.00

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.