Food And Beverage Operations Manager

Property

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

Welcome to Pine Mountain Ski & Golf Resort, featuring our Upper Peninsula Premium 4-star all-season destination located in Iron Mountain, Michigan. Located less than 3 miles from Ford Airport and US route 2 you will enjoy easy access to numerous activities including top rated skiing with miles of some of the best groomed ski runs in the Midwest for every level of skier and snowboarding.

Overview

Here's your opportunity to join a dynamic upscale full service property with many exciting changes on the horizon. We are looking for vibrant customer-focused Food & Beverage professional to join our team.

The Food & Beverage Operations Manager is directly responsible for the oversight of all food & beverage operations at Pine Mountain Ski & Golf and the Four Seasons Island Resort. Directly supervises all culinary teams and manages both the front of house managers/supervisors and service teams. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining; addressing complaints and resolving problems.

Essential Duties and Responsibilities:

• Directly supervises all kitchen personnel with responsibility for hiring qualified candidates, scheduling, and supervising staff, evaluating job performance, initiates performance improvement plans when needed.

• Provides training and mentoring to lead/sous chef and all related culinary positions.

• Schedules Culinary Team Members to meet the needs of the operation and in accordance with the defined labor budget. Maintains accurate time keeping records.

• Trains and instructs team on proper food handling, preparation and cooking and monitors the activities of kitchen personnel in one or more kitchens.

• Takes accurate inventories, forecasts food consumption, orders food and supplies and maintains accurate records to be able to generate accurate food orders to ensure efficient operations.

• Manages food cost through staff supervision, control of meal production, food waste, utilization of leftovers and portion control.

• Evaluates food products to assure that quality standards are consistently achieved.

• Develop all menus and supervise preparation of food items.

• Forecasts, budgets, and action plans pertaining to F&B operation.

• Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas.

• Develop, supervise, and delegate all cleaning and closing procedures.

• Daily management of the Food and Beverage operations (FOH).

• Enforcing proper uniforms and hygiene for the staff.

• Uphold all Food and Beverage policies & alcohol service guidelines.

• Ensuring all employees are conducting themselves in a professional manner.

• Program and maintain all point of sale and reservation software.

• Assist with all banquet and event sales.

• Conduct training and refresher classes for all F&B personnel in the correct procedures.

• Daily oversight of all F&B accounting procedures

• Forecasting and budgets pertaining to F&B operation.

• Directly responsible for achieving the budgeted COGS% for all non-alcoholic and alcoholic beverages.

• Coordination between all departments

• Plan and coordinate special events and functions.

• Responsible for overall guest satisfaction

• Assisting the service staff throughout the shift or event as needed

Qualifications

• 5-7 years of chef experience; culinary degree or experience preferred. ServSafe Certified.

• Maintain a professional, neat, and clean appearance and exhibit a positive attitude.

• Position has regular and direct contact with guests, requiring the employee to display an engaging personality, enthusiasm, and energy throughout their shift.

• Must be proficient in the use of Microsoft Word, Excel, and Outlook.

• Knowledge of pertinent health regulations and liquor laws.

• Must have food and beverage and banquet experience.

• Proven management experience with strong business aptitude.

• Strong service orientation.

• Must have supervisory, coaching and staff development skills.

• Must be dependable; regular attendance is required for this position as well as potential weekend and holiday hours.

• Possess the ability to manage multiple priorities and meet frequent short timeline goals and deadlines.

Compensation Range

The compensation for this position is $55,000.00/Yr. - $55,000.00/Yr. based on qualifications and experience.