Food And Beverage Manager

Santa Monica Proper Hotel is seeking a dynamic, service-driven Food & Beverage Manager to assist in oversight of our high-volume rooftop restaurant and lounge, Calabra.

A seamless merger of historic retrofit and new construction, our 271-room luxury property features interior design by international style icon Kelly Wearstler, multiple dining options by local area culinary stars, a rooftop lounge and swimming pool, and 24,000 square feet of meeting and event space.

The Food & Beverage Manager will help foster and develop an exciting, positive, results-based environment for the Food & Beverage team. Our ideal candidate will possess strong personal organization, genuine hospitality and care for staff. Understanding and implementing contemporary luxury/lifestyle standards will be equally as crucial. This individual must understand the inner-workings of a hotel property in order to oversee both restaurant and IRD services when needed.

Responsibilities

• Coordinate daily pre-shift to communicate daily specials and offerings

• Actively manage the F&B operations, quality of service and interact with guests and staff during operations

• Follow-up with unsatisfied guests and handles complaints

• Coordinate daily pre-shift meetings with the F&B team

• Assist with creating and maintaining procedural protocol for F&B Operations

• Maintain daily set up and breakdown in line with Kelly Wearstler defined aesthetic

• Assist with Special Events coordination, set-up and management

• Maintain compliance with departmental policies, procedures, and standards

• Assist with completing daily, weekly, and monthly management administrative duties including operations reports, financial documentation, guest correspondence, human resources / staff management paperwork, operations evaluations, standard operating procedures, safety and sanitations checklists, ordering and inventory documentation, and PR/marketing tasks.

Required Skills/Knowledge

• Strong liquor, wine & beer knowledge required

• Strong written, verbal, and non-verbal communication skills

• Proactive attitude with strong organizational and time management skills

• The ability to motivate and inspire others to work cooperatively to achieve a designated goal

• Flexible schedule - Willing and able to work shift duties that may include evenings, nights, weekends and holidays

• Strong problem-solving skills

Education: Bachelor's Degree preferred

Experience: Over 3 years of hospitality experience, and 2 years of previous experience in a similar position preferred

Licenses or Certificates: ServSafe & RBS Required

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.