Food And Beverage Assistant Manager - NWA Airport

Paradies Lagardère Travel Retail Bentonville , AR 72716

Posted 4 weeks ago

DUTIES AND RESPONSIBILITIES:

  • Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service.

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.

  • Responsible for ensuring that all financial, and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

  • Responsible for ensuring consistent high quality of food preparation and service.

  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

  • Ensure that proper security procedures are in place to protect associates, guests and company assets.

  • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or associate is injured.

Investigate and resolve complaints concerning food quality and service

EDUCATION, EXPERIENCE, CERTIFICATIONS:

  • Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.

  • Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, record-keeping, and preparation of reports.

POSITION QUALIFICATIONS:

  • Ability to work various shifts in a 7/365 team oriented environment

  • Excellent customer service skills and an ability to communicate effectively

  • Self-starter able to prioritize and handle various tasks simultaneously

  • Proficiency required in reading and writing and mathematics

  • Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.

  • Standing for long periods of time and the ability to work in environment with varying temperatures.

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Food And Beverage Assistant Manager - NWA Airport

Paradies Lagardère Travel Retail