FOH Team Member

JLAR-37616

Joella's Hot Chicken is growing and always looking for great people to join our team! We are on a mission to bring people the best Southern hospitality and cuisine and we take pride in serving our award-winning, made-in-house menu items.

RESPONSIBILITIES INCLUDE

• Greet customers and ensure the best guest experience

• Guide guests through ordering process,

• Taking orders from drive-thru using headset, repeating orders for accuracy

• Processing customer payments

• Stocking supplies and paper goods as needed

• Performs other job functions as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Self-starting personality

• Ability to communicate effectively verbally

• Team player

• Ability to exceed expectations of guests

• Excellent time management skills

• Knowledge of restaurant/kitchen operations

PHYSICAL REQUIREMENTS

• Stand, sit, or walk for an extended period of time

• Reach overhead and below the knees, including bending, twisting, pulling and stooping

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

JOB COMPETENCIES

• Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.

• Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.

• Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.

• Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.

• Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

• Joella's Hot Chicken is an Equal Opportunity Employer.