Fmla Leave Specialist

New Penn Overland Park , KS 66204

Posted 4 months ago

JOB SUMMARY

Assist in a variety of centralized HR processes. Performs a wide range of HR duties that could include but not limited to unemployment claims, FMLA and leave management. Serve as the first point of contact for employees, vendors, and healthcare providers. Assure adherence to external laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain a comprehensive knowledge of Family Medical Leave Act (FMLA) and related laws in all 50 states to efficiently administer our FMLA and related policies.

  • Establish and maintain strong relationships with HR staff and field operations support staff.

  • Process certifications for leave correctly and in accordance with regulations and policies.

  • Prioritize and organize daily responsibilities in order to meet all deadlines.

  • Review medical certification supplied by the healthcare provider and determine if condition is valid under the Family Medical Leave Act.

  • Determine the duration associated with the leave based on the information given by the healthcare provider.

  • Communicate approvals, denials, leave extensions, re-certifications, return to work plans and other important information regarding the leave to the employee.

  • Manage leaves that are concurrent with Short Term Disability and Workers' Compensation.

  • Manage intermittent, continuous and client specific leaves of absences.

  • Assist in the review of unemployment claims processing and work with vendor and field operations in a timely manner to reduce the rate of lost decisions and unfavorable claims.

  • Other duties as assigned.

COMPETENCIES

  • Adaptability
  • Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
  • Building Trusting Relationships
  • Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
  • Collaborating
  • Working cooperatively with others to help a team or work group achieve its goals.
  • Communication
  • Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
  • Continuous Learning
  • Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Initiating Action
  • Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
  • Work Standards
  • Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

MINIMUM REQUIREMENTS

  • High school diploma or equivalent.

  • Knowledge of FMLA and related laws.

  • Proficiency in Microsoft Office, including ability to type with speed and accuracy.

  • Demonstrated organizational skills including ability to prioritize work load with minimal supervision.

  • Effective verbal, written and interpersonal communication skills displaying positive customer service characteristics and good working relationships in a team environment.

  • Experience in providing outstanding internal and external customer service.

  • Ability to handle confidential information with the utmost judgment and discretion.

  • Demonstrated attention to detail.

  • Demonstrated organizational skills including ability to prioritize work load with minimal supervision.

  • Ability to work with people at all levels of the organization.

  • Strong decision-making ability with excellent customer focus.

  • Ability and desire to work in a fast-paced/high volume environment. Excellent time management skills.

PREFERRED QUALIFICATIONS

  • Bachelor's degree.

  • Two (2) or more years' experience in human resources department.

  • Knowledge of medical terminology.

WORKING CONDITIONS

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

YRC Worldwide is an Equal Opportunity/Affirmative Action Employer

Minorities/Females/Persons with Disabilities/Protected Veterans


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Fmla Leave Specialist

New Penn