Fmla / Leave Applications Senior Human Resources Analyst - Human Resources Department

ABOUT THIS POSITION

The City of Phoenix is a diverse community that offers opportunity for career growth and advancement whether you're an experienced professional or just starting your career in government. If you want the work you do to make a positive impact on the community and people you work with, working alongside innovative, quality-focused people of vision, then the City of Phoenix is the right place for you.

The Human Resources Department has an exciting opportunity for a Senior Human Resources Analyst to join the FMLA / Leave Applications team. This team performs Human Resources (HR) work relating to the Family Medical Leave Act (FMLA) and Paid Parental Leave (PPL) programs for all City departments.

The Senior Human Resources Analyst is responsible for the interpretation, administration, and compliance of FMLA leave for the city. This role reviews, analyzes and audits a high volume of FMLA and/or PPL inquiries, and exceptions and appeals from employees, HR liaisons and city management. This role also acts as a liaison to assist in resolving issues between our vendor, FMLASource, and the city, in a timely manner. Additionally, this role will supervise a Human Resources Aide position.

IDEAL CANDIDATE

• Is committed to continuous improvement and collaborative teamwork, and excellent customer service.

• Exhibits working knowledge of FMLASource tools and reports.

• Displays ability to:

• Handle sensitive and confidential information with discretion and maintain a high level of professionalism.

• Build and maintain relationships

• Presents:

• Strong customer service acumen, with the ability to provide empathetic support to employees during challenging times.

• Excellent organizational skills, with the ability to manage multiple competing priorities and deadlines.

• Outstanding communication skills.

• Exceptional attention to details skills to ensure accuracy and compliance.

SALARY

Pay Range: $57,179.20 to $97,780.80 annually.

Hiring Range: $57,129.20 to $84,468.80 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Two years of professional human resources management experience.
• Bachelor's degree in human resources, public or business administration, or a related field.
• Other combinations of education and experience that meet the minimum qualifications may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• IPMA/PHR/SHRM Certification is desirable.

• Supervisory experience.

• Experience with:

• The Americans with Disabilities Act (ADA) and Family Medical Leave Act (FMLA).

• Interpreting Administrative Regulations (ARs), policies, and procedures regarding leave programs or HR related processes.

• Preparing and presenting training on HR related material to all levels of staff.

• Reviewing FMLA medical certifications and return to work documents for accuracy and complete information.

• Experience providing customer service and information verbally and in writing.

RECRUITMENT DATES

Recruitment closes February 24, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Senior Human Resources Analyst, JC:05120, ID# 57125, 02/25/25, USM, RAL, Benefits:007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.