Floral Specialist

A.C. Moor Arts Warwick , RI 02886

Posted 8 months ago

TITLE: Floral Specialist

REPORTS TO: General Manager or Assistant General Manager

WORK SCHEDULE: Flexibility in scheduling; early mornings, evenings, weekends and holidays required.

SUMMARY:

The Floral Specialist is responsible for managing our Floral business which includes pre-made products, designing new arrangements and production of custom orders. This Team Member has to provide excellent customer service and an experience that exceeds customer expectations. This position provides ideas and inspiration for Floral product presentation within the department. The Floral Specialist is responsible for driving sales and other key performance metrics. The Floral Specialist will ensure operational standards are in place. Specialists may work in multiple areas of the store during each shift, therefore flexibility is key. This Team Member must act with the A.C. Moore Values in mind: People, integrity, desire to be the best, passion, enthusiasm and new ideas.

ESSENTIAL JOB FUNCTIONS:

  • Provide an excellent experience for all customers by providing exceptional customer service.

  • Ensure purchases are processed with speed and accuracy with a friendly demeanor, and recover the store consistently to ensure a positive shopping experience.

  • Communicate and drive marketing efforts to customers.

  • Build and develop relationships with local businesses, schools, hospitals, churches and other community groups.

  • Stay current on industry trends and product knowledge.

  • Demonstrate awareness of sales within respective department and takes action to improve performance.

  • Utilize creativity and artistic ability to design and produce special orders.

  • Utilize creativity and artistic ability to design and produce custom floral designer made arrangements for retail sale.

  • Reproduce/replenish designer made arrangements that have sold daily to drive sales.

  • Ensure all custom floral designer made arrangements are sale priced and dated correctly.

  • Design and produce arrangements to meet store specific production goals for each season by due dates.

  • Produce custom bows per company directive.

  • Responsible for stocking and ad signage in the pre-made Floral/Ribbon departments.

  • Assist with placement of floral within the department and store based on seasonality.

  • Communicate opportunity items and best sellers through appropriate channels.

  • Drive Reward Card sign-ups to meet company expectations.

  • Oversee, and assist Team Members who assemble floral products.

  • Complete Finished Goods Process on a daily basis per Standard Operating Procedures.

  • Ensure the design center is cleaned daily and is presentable to customers at all times.

  • File appropriate paperwork as it relates to custom orders. Comply with A.C. Moore Standard Operating Procedures.

  • Handle light janitorial duties such as sweeping, cleaning the restroom and breakroom and taking the garbage to the dumpster.

  • Comply with all A.C. Moore policies outlined in the Team Member Handbook, including dress code and attendance, and company's Standard Operating Procedures.

  • Perform other duties as requested.

EXPERIENCE & EDUCATIONAL REQUIREMENTS:

  • Previous customer service experience required.

  • High energy level and positive outlook.

  • Strong communication skills and problem solving skills.

  • Previous experience as a floral designer preferred.

  • Computer skills preferred.

  • Artistic ability to create saleable designer made arrangements.

  • Experience with arts and crafts preferred.

PHYSICAL REQUIREMENTS:

  • Frequently lifts, carries or otherwise moves and positions objects weighting up to 50lbs.

  • Ability to bend, turn, twist, kneel and/or squat up to 75% a day.

  • Must be able to move about the store and/or remain stationary, up to 8 hours per day.

  • Repetitive movement of hands and arms.

  • Ability to ascend and descend a ladder safely, preferred.

  • Frequently communicates with customers and/or others.

FLSA STATUS:

  • Non-exempt

Team Member must be able to successfully perform the essential functions of this job, with or without a reasonable accommodation.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their Manager.

Apply Now

State / Province AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingPuerto RicoAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundlandNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Territory

Are you 18 years of age or older? Yes No

Shift Availability

Monday:

AM PM All Day Not Available

Tuesday:

AM PM All Day Not Available

Wednesday:

AM PM All Day Not Available

Thursday:

AM PM All Day Not Available

Friday:

AM PM All Day Not Available

Saturday:

AM PM All Day Not Available

Sunday:

AM PM All Day Not Available

Are you currently employed by AC Moore? Yes No

Current Career Level Student (High School)StudentEntry LevelExperienced (Non-Manager)Manager (Manager/Supervisor of Staff)Executive (SVP, VP, Department Head, etc.)Senior Executive (President, CFO)

Work Experience Less than 1 Year1+ to 2 Years2+ to 5 Years5+ to 7 Years7+ to 10 Years10+ to 15 YearsMore than 15 Years

Education Level High School or equivalent

CertificationVocationalCollege DiplomaBachelor's DegreeMaster's DegreeDoctorateProfessionalSome College Coursework CompletedVocational

  • HS DiplomaVocational

  • DegreeSome High School Coursework

Experience:

Education:

Attach Resume:


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Repair Specialist

Safelite Autoglass

Posted Yesterday

VIEW JOBS 11/14/2019 12:00:00 AM 2020-02-12T00:00 Repair Specialist A Repair Specialist acts as the face of Safelite, maintaining our high quality and service standards with a combination of precision auto glass repair and unexpected happiness for our customers. Find a career. Gain a family. Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home. ESSENTIAL ACTIVITIES: * Repairs auto glass and installs other Safelite AutoGlass products in store or on a mobile basis in an efficient and timely manner -- focusing on quality workmanship and customer service that goes above and beyond. * Takes pride in every repair and the customer experience by demonstrating a positive attitude, and always using approved methods, tools and techniques. * Works safely every day by using protective safety equipment and approved repair protocol to minimize the risk of personal injury. * Maintains a working knowledge of their Mobile Resource Management (MRM) device and is a stickler for cleanliness and organization -- ensuring equipment, materials and areas of operation all conform to health and safety regulations and requirements. * Committed to accurate and complete work records, and maintaining an acceptable driving record based on company guidelines. REQUIREMENTS: * High school diploma or GED required * Knowledge of auto glass repair techniques, customer service, and geographical areas and landmark preferred * Knowledge of safe driving practices and basic Safelite Group policies and procedures * Ability to lift and carry heavy objects , operate various hand and power tools and equipment, and safely operate a motor vehicle * Ability to operate a personal computer and job related software at a basic level, operate a mobile device, and work in a fast-paced environment * Skill in providing word class service, verbal communications, and effective listening * Skill in performing basic mathematical calculations, accurately handling cash, and performing detailed work Apply now! We're known as an auto glass company. That's the focus of what we do. But we're much more -- we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization -- and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work. Learn more. Safelite Autoglass Warwick RI

Floral Specialist

A.C. Moor Arts