Floor Staff

Regal Cinemas Corporation Dawsonville , GA 30534

Posted 3 weeks ago

Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies.

Essential Duties and Responsibilities for each position include, but are not limited to, the following:

  • Regular and consistent attendance

  • Handling of emergency situations when called upon to do so

  • General cleaning duties; and

  • Compliance with our company dress code.

Box Office

  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons

  • Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).

  • Promoting the Regal Crown Club program

  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy

  • Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy

Concession

  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed coupons as well as concession stock inventory.

  • Promoting the Regal Crown Club program

  • Operating, preparing and cleaning of all concession related equipment

  • Up selling/Suggestive selling

  • Complying with all local, state and federal food safety laws.

  • Ensure required alcohol certification and training are current where applicable.

Usher

  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.

  • Inspecting backpacks and packages when applicable.

  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary

  • Enforcement of MPAA rating system

  • Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums

  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.

  • Perform in-auditorium concession auxiliary sales as directed by management

  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium

  • Monitoring the cleanliness and operation of theatre vending equipment

Assisting with all opening and closing duties as assigned by management

Requirements

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University.

Language Ability: Possess good public speaking, listen effectively and respond clearly and directly.

Math Ability: Perform calculations with speed and accuracy and identify and correct errors.

Reasoning Ability: Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.

Personal Skills:
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

  • This is a smoke free facility*

When applying for this position, please use a desktop or laptop computer. Do not use a smartphone, tablet, etc. as your application may not be stored in our system and/or available for review


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Full Time Floor Supervisor Van Heusen

Phillips - Van Heusen Corporation

Posted 1 week ago

VIEW JOBS 4/13/2019 12:00:00 AM 2019-07-12T00:00 If you are a current PVH Associate, please click this link to apply through your Workday account. Design Your Future at PVH Full Time Floor Supervisor- Van Heusen Position Guidelines- Floor Supervisor Floor Supervisor is an entry-level management position. A Floor Supervisor shares in the responsibility for the overall performance the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages. OVERALL RESPONSIBILITIES * Maximize sales volume. * Maintain visual presentation standards that are consistent with division philosophy and direction. * Demonstrate effective written and verbal communication skills. * Assist in recruiting, training and developing Sales Associates. * Develop proficiency in all operational policies and procedures. * Manage time and prioritize tasks. CUSTOMER SERVICE / SALES * Ensure customer service is the #1 priority. * Effectively supervise the sales floor to ensure customer / associate awareness at all times. * Understand and create awareness of the factors to impact sales volume. LEADERSHIP * Motivate and develop associates to meet goals / objectives. * Clearly delegate activities and follow-up on all direction. * Demonstrate teamwork with-in store and company. * Take initiative and use sound judgement. * Lead by example. PERSONNEL * Demonstrate professional image and conduct. * Follow specific divisional dress code policy. * Ensure that store staff is treated professionally, courteously and respectfully. * Involve store staff in accomplishing store goals. * Take an active role in own development. * Communicate staff concerns to management. * Support all company / management decisions. OPERATIONS * Execute and follow-up on all operational policies, procedures and directives. * Execute and follow-up Inventory Shrinkage Improvement Program. * Ensure accuracy in all paperwork. VISUAL PRESENTATION * Maintain store appearance to reflect division standard. * Replenish merchandise on a timely basis. * Have knowledge of the store merchandise. * Have knowledge of sales floor and stockroom organization. * Keep management informed of all merchandise-related issues. * Executes markdowns and re-merchandise as needed. * POS set-up is timely and effective. * Executes and maintains divisional marketing directives. * Interpret and execute floor plans and guidelines Job Requirements * Retail background preferred * Ability to build relationships with customers * Excellent interpersonal skills * Strong organizational and communication skills PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH http://www.pvh.com Continue exploring our current job opportunities and take the next step towards designing your future. Phillips - Van Heusen Corporation Dawsonville GA

Floor Staff

Regal Cinemas Corporation