Floor Manager

Ace Hardware Coppell , TX 75019

Posted 4 months ago

Job Description:

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer.

Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. About Jabo's Ace Hardware Jabo's Ace Hardware is a locally owned and operated business.

We bought our first store in June 2005 and now are a three store chain in the Dallas / Fort Worth area. POSITION SUMMARY Upholds the Core Values as determined by the management team. Assistant Store Managers position is responsible for the complete day-to-day operation of the store in the absence of the Store Manager.

Assistant Store Managers are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised, and to Amaze Every Customer Every Time. An Assistant Store Manager contributes to the growth and development of the management team and store associates. ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in all of the following): SALES AND OPERATIONS Hire, train and develop store staff with goals for growth and success in their positions, provide ongoing performance feedback, and recognize accomplishments Review all store evaluations with store management team and staff to identify opportunity areas, and correct all issues with a sense of urgency.

Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately. Delegate workload among associates to meet merchandising and visual presentation standards. Participate in associate evaluations as per company standards in order to provide feedback for improvement, praise and recognition, and growth opportunities.

Complete merchandising updates according to Company standards. Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-gram and updates Forecast scheduling needs to meet customer demand and create work schedules. Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary.

Review staffing needs, strengths and opportunities with Store Manager, HR/Ops Directors prior to additions, promotions or terminations. Develop and implement an in store marketing strategy including promotions, events, and seasonal merchandising based on store needs. CUSTOMER SERVICE Promote Customer Service as The #1 Priority.

This must be accomplished on a daily basis through observing, monitoring and coaching associate's performance and interactions on the sales floor. Regularly promote and teach "Amaze Every Customer Every Time" while leading by example and coaching. Use huddles, communication boards, and store meetings as the means to communicate the store's performance, and educate, engage and motivate the team.

Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly. Review all customer service measurement reports (e.g., Mystery Shop, Customer Engagement Survey, etc.), and work with the team to identify opportunities in an effort to sustain or improve overall service levels. Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers.

INVENTORY Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to Company best practices, metrics and deadlines Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy. COACHING AND TRAINING Work on your professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.). Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.). SAFETY, COMPLIANCE AND STORE ENVIRONMENT Enforce safety policies and procedures, and serves as role model for safety.

Enforce store environment procedures to ensure and maintain the best store appearance. Conduct preventative safety and fire inspections, and take appropriate actions to correct all issues.

Requirements

POSITION REQUIREMENTS High School Diploma or General Education Degree (GED); or, an equivalent combination of education and experience. Bachelor degree preferred.

Minimum of 1 year of leadership experience in a retail or customer service setting. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Must have good verbal and written communication skills Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.

High degree of analytical skills, and the ability to delegate and be self-directed. Excellent written and verbal communication skills Strong organizational, time management, and project management skills Technically skilled in basic retail computer systems including related software Develop and maintain client relationships and strategic partnerships Dress according to company policy. Bilingual (Spanish) verbal and written communication skills strongly preferred Possess a valid in-state driver license with an acceptable driving record in accordance with company's insurance carrier's standards PHYSICAL REQUIREMENTS The minimum physical requirements for this position include: Ability to stand for an extended period of time, walk, reach, and bend to perform job duties Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth Job responsibilities may change based on the needs of the business.

Additional Info

WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.

I acknowledge that I have reviewed the job description outlined above and agree that it identifies the responsibilities that I have agreed to perform. I also understand that additional duties may be assigned by my manager or supervisor. ACKNOWLEDGEMENT I have read and acknowledge the duties that are outlined in this document and hereby agree to the tasks and expectations as provided.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Grocery Manager

Sprouts Farmers Market

Posted 2 days ago

VIEW JOBS 10/16/2019 12:00:00 AM 2020-01-14T00:00 Job Introduction Do you enjoy assisting in overseeing several projects at the same time? Do you enjoy implementing strategies to meet goals for sales, margin, and inventory? Do you have a passion for delivering an extraordinary customer service experience while working in a fast paced and friendly environment? If the thought of helping people make healthy choices in one of the fastest growing retailers is up your alley – then we need YOU to join our winning team at Sprouts Farmers Market! Overview of Responsibilities At Sprouts Farmers Market, the Assistant Grocery Manager works with the Grocery Manager in all ways to train, schedule, and maintain a readied team that keeps the grocery department fully stocked and rotated following Sprouts procedures and policies for freshness. The Assistant Grocery Manager searches for ways for the Grocery team to be more efficient and faster at helping our customers and delivering extraordinary customer service while serving as a role model. The Assistant Grocery Manager ensures that sales floor department shelves, displays, aisles, and storage areas are maintained in a clean, orderly condition, satisfying Health Department and store safety standards. The Assistant Grocery Manager also ensures safety and quality of all grocery products by monitoring storage conditions, temperatures, and shelf life; discounts short dated product. The Assistant Grocery Manager proactively identifies and addresses performance and personnel issues in a timely manner and in adherence to Sprouts policies. The Assistant Grocery Manager will support the Grocery Manager as needed, and execute other related duties as assigned. If you're someone who thrives in a fast pace environment then we want to hear from you. Qualifications To be an Assistant Grocery Manager at Sprouts Farmers Market you must: * Be at least 18 years of age and 1-3 years retail management experience. Familiarity with natural foods and alternative diets preferred * Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays. Walking up to 3 miles per 8 hours is expected. * Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment. * Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers. * Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals * Have a strong focus on detail, analytical and problem solving skills. * Have strong organization and planning skills; able to prioritize and handle multiple tasks * Must vertically transfer milk trays weighing up to 60 lbs., from 9" to 62", for up to 25 hours. * Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5" to 34", for a distance up to 5 feet for up to 25 hours without mechanical assistance. * Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected Benefits In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include: - Competitive pay - Opportunities for career growth - 15% discount for you and one other family member in your household on all purchases made at Sprouts - Flexible schedules - Employee Assistance Program (EAP) Eligibility requirements may apply for the following benefits: - 401(K) Retirement savings plan with a generous company match - Affordable benefit coverage, including medical, dental vision - Pre-tax Flexible Spending Accounts for healthcare and dependent care - Company paid life insurance and short-term disability coverage Why Sprouts Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. Sprouts Farmers Market Coppell TX

Floor Manager

Ace Hardware