A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Serves customers quickly, accurately, efficiently and confidentially according to the South State Bank Service Standards.
Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
Presents a neat and professional personal appearance, in accordance with bank policy.
Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
Performs the following teller duties:
1.Processes transactions for savings, checking, and loan accounts
2.Maintains a neat and orderly work area
3.May assist in guiding and training new tellers
4.May allow customers access to safe deposit boxes
5.Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures
6.Sells certified checks within assigned limits
7.Balances transactions on a daily basis
8.May assist with servicing/balancing ATM
9.May utilize the branch capture system
TELLER I FUNCTIONS:
18 months or less experience
Teller Duties Only
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Education: High School Diploma
Experience: Cash Handling, Sales, Customer Service; Previous banking experience preferred
Good interpersonal skills, good computer skills, ability to read, write, speak and understand English
Complete Teller School
Annual Regulatory Compliance training
This position does not have supervisory responsibilities.
PHYSICAL DEMANDS/WORK ENVIRONMENT
This position requires travel.
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South State Bank