Job Description: As a Floating Associate Manager, you will be responsible for assisting Store Managers in managing day to day operations of various storage facilities within a market. The Associate Manager position is crucial to maintaining a clean and welcoming property, recommending storage solutions, and providing the best customer service in the storage industry.
Are you looking for a customer service based position without the hassle of retail or restaurant hours? You're in luck - Life Storage offers consistent scheduling which allows for a great work-life balance! Our stores are open from 9:00 AM 6:00 PM Monday through Saturday and open 4 hours on Sunday. Weekend availability is required.
Recommending and renting appropriate self-storage spaces and selling related merchandise (moving supplies, lock boxes, etc.)
Assisting customers with the leasing process by reviewing the rental procedure
Providing great customer service to new and existing customers
Accepting/refunding payments and making bank deposits/withdrawals
Conducting daily visual property audits of the entire facility to confirm available rental inventory
Keeping the property maintained, clean, and free of debris (sweeping, cleaning, changing light bulbs, etc.)
Making collection calls on delinquent customer accounts and coordinating monthly auctions
A high school diploma or equivalent
Excellent sales and customer service skills
Must enjoy working with customers face-to-face
Basic computer skills (opening/closing programs, navigating web pages, light data entry)
Strong communication and interpersonal skills
Ability to work independently or as part of a team
Backgrounds in property management, retail, and hospitality a plus!
Flexible hours that include both WEEKDAYS and WEEKENDS
Valid driver's license and reliable form of transportation
All applicants are required to submit to a background check
PLEASE NOTE: all applicants are required to have a valid driver's license and weekend availability in order to be considered for the position.