Floating Associate Manager Full Time

Life Storage Danville , NH 03819

Posted 4 months ago

Job Description: As a Floating Associate Manager, you will be responsible for assisting Store Managers in managing day to day operations of various storage facilities within a market. The Associate Manager position is crucial to maintaining a clean and welcoming property, recommending storage solutions, and providing the best customer service in the storage industry.

Are you looking for a customer service based position without the hassle of retail or restaurant hours? You're in luck - Life Storage offers consistent scheduling which allows for a great work-life balance! Our stores are open from 9:00 AM 6:00 PM Monday through Saturday and open 4 hours on Sunday. Weekend availability is required.

Responsibilities include:

  • Recommending and renting appropriate self-storage spaces and selling related merchandise (moving supplies, lock boxes, etc.)

  • Assisting customers with the leasing process by reviewing the rental procedure

  • Providing great customer service to new and existing customers

  • Accepting/refunding payments and making bank deposits/withdrawals

  • Conducting daily visual property audits of the entire facility to confirm available rental inventory

  • Keeping the property maintained, clean, and free of debris (sweeping, cleaning, changing light bulbs, etc.)

  • Making collection calls on delinquent customer accounts and coordinating monthly auctions

Qualifications:

  • A high school diploma or equivalent

  • Excellent sales and customer service skills

  • Must enjoy working with customers face-to-face

  • Basic computer skills (opening/closing programs, navigating web pages, light data entry)

  • Strong communication and interpersonal skills

  • Ability to work independently or as part of a team

  • Backgrounds in property management, retail, and hospitality a plus!

  • Flexible hours that include both WEEKDAYS and WEEKENDS

  • Valid driver's license and reliable form of transportation

  • All applicants are required to submit to a background check

  • PLEASE NOTE: all applicants are required to have a valid driver's license and weekend availability in order to be considered for the position.

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Floating Associate Manager Full Time

Life Storage