Flight Hour Services Repair Manager

Airbus Miami , FL 33196

Posted 7 months ago

Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.

Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000.

Position Summary:
The Repair Management for Flight Hours Services (FHS) and Line Replacement Unit (LRU) Component On Demand activities. Repair manager is the focal point of contact of the Supplier in Airbus FHS for any day to day operation purpose.

Primary Responsibilities:
Achieve targeted FHS and On Demand repair performance, in terms of Quality (quality discrepancy at reception), Cost (savings / budget), Lead-time (repair on time) and communication (reactivity on case of urgency)

  • Quality:

  • Compliance of contractual obligations by Supplier in portfolio, in the daily performance of Repair Services, and within the scope of delegation provided by the Supplier manager, in terms of Quality, Cost, Lead Time and End Results.

  • Ensure the Supplier is complying with the technical standard (SB, upgrades...), work scope (minor, major repair...) and certification (EASA, FAA, CAAS...) requested in each Repair order.

  • The Repair Manager shall challenge work scope proposed by the Supplier according to guidelines defined in the Repair Order or by Engineering, and shall get support from relevant stakeholder when scope is outside his/her level of competence or delegation.

  • Cost:

  • Accountable to ensure the Supplier honors warranty claim terms, contractual flat rate, or time & Material quotations for each Repair Order, within the limit defined by the Supplier manager, using rules and references provided by Supplier manager (contract, market price, internal reference).

  • Challenge and negotiate with the Supplier to reach terms and conditions market compliant, and for the benefit of Airbus.

  • Manage quotation approvals process from receipt within the limit defined by the Supplier manager working with relevant stakeholders in Airbus to obtain approval at all levels. Communicate approval to Supplier and Airbus Stakeholders, ensuring all information is up to date in FHS System.

  • The Repair manager shall prepare the justification file to recharge additional work to Customers (in case of Customer Induce Damaged), and communicate it to relevant stakeholder

Lead time:

  • Ensure Supplier compliance with contractual Shop Processing time for each repair order including corrective action when Supplier is not compliance with processing time.

  • Record all timestamps in FHS MIS, related to Supplier scope of responsibility (Time in shop, out of shop...), on a timely manner, in order to allow stakeholders to have real-time visibility into ongoing operations, and to facilitate Supplier performance monitoring.

  • Implementation of the first level of corrective action, in case of non-respect of contractual obligations.

  • Identify issues, root causes and initiate and follow up of corrective actions, including at supplier's facilities.

  • Airbus FHS to fulfill customer's critical requirement, such as Advance exchanges, chargeable or not, speeding up repair process, change of shipping instructions, etc...

  • Accountable for Quarantine cases, for Component back from repair from its appointed Supplier, for any FHS warehouse, being supported by relevant stakeholders (QCO).

  • Supporting document control related to the Component sent for repair are properly loaded in the FHS MIS, such as ARC, Shop Finding Report, ... Including part returned to Airbus by Suppliers, or those kept as exchange unit, acting as a point of escalation.

Qualified Experience / Skills / Training:

  • Fluent in English, another language such as French, Spanish, German, Italian or Mandarin would be a plus

  • Bachelor or Master's Degree in Engineering, Purchasing, Administration or Aerospace or relevant work experience of 5-7 years in case of lower degree.

Experience:

A minimum of 3 years' experience is required for this position.

Knowledge, Skills, Demonstrated Capabilities:

  • Prefer a working knowledge of the aerospace industry within the repair, administration and Supplier operational management.

  • Experienced negotiation skills preferred with the ability to work autonomously within a constantly changing environment.

  • Demonstrated use of organizational and time management skills

  • Thrive on working within tight deadlines; and most of all a Team spirit with the ability to demonstrate exceptional communication and interpersonal skills in a multicultural environment

Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):

Fluent in English, another language such as French, Spanish, German, Italian or Mandarin would be a plus

Travel Required:

  • 5% Domestic and International

Eligibility:

  • Authorized to Work in the US

Clearance:

  • None
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Flight Hour Services Repair Manager

Airbus