Flight Coordinator, Wonderful Aviation

Company Description

With approximately 100,000 planted acres in California's San Joaquin Valley, Wonderful Orchards is the world's largest grower of almonds, pistachios and pomegranates. Wonderful Orchards is a part of The Wonderful Company, a privately held $5 billion global company dedicated to harvesting health and happiness around the world through its iconic consumer brands which include Wonderful Pistachios, Wonderful Halos, POM Wonderful, FIJI Water, Teleflora, and JUSTIN Wine.

Job Description

Position Summary:

Wonderful Orchards is seeking a Flight Coordinator for its Aviation Department in our Bakersfield, CA location. This position serves as a central point of contact for interactions between aircraft clients/owners/client's staff and Wonderful Aviation flight crews and maintenance personnel. The position is responsible for scheduling aircraft activity and trips. This position reports directly to the Director of Flight Coordination.

Rotating Shift Work: Morning, Day & Evening Shift. Also 1-2 weekends a month on call from home.

Responsibilities include but are not limited to the following:

• Scheduling company aircraft for C-Suite executives, employees and guests delivering a high caliber of professionalism and customer service adhering to protocols as they relate to special requests.

• Communicate with and supply flight itineraries to 3rd party lift (charter) as appropriate.

• Monitor duty time limitations for flight crews to ensure compliance with applicable Wonderful Aviation Standards and General Operations Manual (GOM).

• Assist with verification and data entry process of charter billing, accurate flight logs.

• Support the aviation department with other ancillary office tasks as assigned.

• Coordinating with PIC as appropriate, trip routing, tech stops, crew augmentation and international handling (when required).

• Coordinate aircraft movement in concert with the PIC to ensure that all airspace and airport restrictions are complied with, and to ensure that all aircraft support services are available and notified.

• Maintain strict confidentiality in all cases involving client aircraft operations and when dealing with sensitive or security issues.

• Answering high volume of phone calls as it pertains to departmental needs.

• Sending crew briefings to charter companies as needed.

• Daily operations of base radio, assisting all inquiries and issues.

• Adhering and addressing all needs for approval in processes of scheduling.

• Build out Future Boarding for executive level passengers as directed.

• Maintain company car loan out and ground transportation locally.

• Maintain FBO and passenger database as needed within scheduling software.

• Ability to learn aircraft scheduling and aircraft trip planning including some knowledge of FAA regulations, various airport statistics, and the resources available for trip planning, vendors available for aircraft and trip support, and weather monitoring.

• Assists with execution of (Yearly, Monthly, Daily) goal expectations of scheduling department.

• Perform/comply with departmental processes that focus on safety and provide added efficiency as they relate to aviation operations.

Qualifications

Qualifications include, but are not limited to the following:

• 3-5 years of customer service experience

• High School Diploma or GED required; Some College Preferred.

• Knowledge of Microsoft Windows and Office Software

• Able to learn aviation terms, procedures and policies within Wonderful Aviation.

• Ability to interact effectively as a team member with Wonderful Aviation flight crews.

• Extremely skilled and knowledgeable of customer service techniques

• Skill in organizing and performing detail-oriented and timely duties and functions.

• Ability to work and remain calm in a fast paced environment

• Possess excellent analytical, critical thinking skills.

• Possess some technical skill as related to computers and flight planning software.

• Possess excellent communication and customer service skills.

• Administrative and/or Dispatching experience preferred.

• Pay Range: $20/hr. - $25/hr. and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Additional Information

Why chose Wonderful?

Wonderful Nurseries and Wonderful Orchards are part of The Wonderful Company, a privately held $5 billion company, which also has other No. 1 brands such as Wonderful Pistachios, FIJI Water, Wonderful Halos, JUSTIN Wine, and Teleflora. To learn more about The Wonderful Company, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

• We nourish, naturally

• We believe that what you put into your body matters. The most nutritious -- and best-tasting -- foods are those from nature.

• We play to win

• Our employees set ambitious goals and meet challenges with unified purpose and unmatched energy.

• We act differently

• With courage and fearlessness, we are relentless in our quest to inspire healthier. food and beverage choices. As a privately held organization, we have the freedom and the power to make quick and effective decisions.

Wonderful Orchards and The Wonderful Company is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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