Flex Service Banker (Teller), 0-19 Hours Sonoma

Bank Of The West Sonoma , CA 95476

Posted 6 days ago

At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

The person in this position will work 0-19 hours per week.

Provides high quality customer service by processing customer service transactions efficiently and accurately and uncovering cross-selling opportunities of bank products or referring customers to other areas of the bank. Performs routine office and clerical duties. Maintains operational quality and standards. Acts as the customers' first "point-of-contact" with the Bank.

Essential Job Functions

  • Ensures positive public perceptions of the Bank by extending a courteous greeting and welcome to customers and visitors. Provides accurate and timely customer service.

  • Processes customer transactions accurately of all deposits, transfers, withdrawals, and other transactions in accordance bank policies, procedures and regulatory requirements.

  • Identifies sales and cross selling opportunities and makes qualified referrals to specialist sales partners.

Education

  • High School Diploma or GED Required

Skills

  • Good customer service skills that includes verbal and communication skills

  • Good knowledge of Bank deposit and credit products; regulatory requirements

  • Results driven

  • Good at building relationships, collaboration and team work

  • Good problem solving skills

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Teller Part Time Sonoma Marin Market

Jpmorgan Chase & Co.

Posted 7 days ago

VIEW JOBS 3/13/2019 12:00:00 AM 2019-06-11T00:00 Teller - Part Time - Sonoma - Marin Market Req #: 190022555 Location:Sonoma,CA,US Job Category: Branch Banking Job Description: At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase. Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers. From a personal standpoint, you will also have the opportunity to take ownership of your career development through a variety of cross-training opportunities. Tellers who are successful in making referrals may be eligible for monthly incentives. Job Description: As a Teller at Chase, you will play a vital role in ensuring our Customer Promise comes to life for our clients. You will also play a key role helping customers understand our latest technology banking products and proactively helping them access that technology via multiple self-service ways. This will allow our customers to bank and invest when, where and how they want. The minimum hourly rate for this job is $18.00 per hour. Responsibilities: You'll contribute significantly to the success of the branch and helping customers by: * Engaging the client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase * Having a passion for helping customers and making clients feel appreciated * Exhibits strong customer service skills, presenting products and services while proactively educating clients on utilizing available access channels Desired Skills: * Delivers exceptional customer experience by acting with a customer first attitude * Ability to make personal connections, engage customers and always be courteous and professional in a team environment and proactively collaborates with others to help customers * Strong desire and ability to influence, educate and connect customers to technology * Help build relationships with customers by connecting them with team members who can help them address their financial needs * Excellent interpersonal communication skills * Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements * Minimum 6 months of customer service experience required * High school diploma or GED equivalent required * Ability to pay close attention to detail and time management * Ability to work branch hours, including weekends and some evenings * To be considered for this role, you may be required to complete a video interview powered by HireVue Jpmorgan Chase & Co. Sonoma CA

Flex Service Banker (Teller), 0-19 Hours Sonoma

Bank Of The West