Flex Security Officer - Casual

Overview

Fairview is offering an exciting opportunity for individuals interested in a part-time role in community protection.

The Flex Security Officer position at Fairview Northland Medical Center and Fairview Lakes Medical Center offers the chance to join a dedicated security team in supporting these vital healthcare facilities. With shifts available during the day, evening, and night, as well as weekend rotations, there's flexibility to accommodate various schedules.

The offered starting wage of $24.29/hr, with the potential for increases based on proven experience, reflects Fairview's commitment to valuing the skills and expertise of their security team members. Additionally, the provision of shift differentials further recognizes the flexibility and dedication required for working during evenings, nights, and weekends.

With these competitive wages and incentives, M Health Fairview aims to attract and retain top talent, ensuring that their security officers are compensated fairly for their contributions to maintaining a safe and secure environment within the medical centers. This comprehensive approach to compensation highlights the organization's commitment to supporting and rewarding their employees.

The hiring process, including the option for a video interview, provides candidates with an opportunity to showcase their personality and enthusiasm for the role directly to hiring leaders. This approach allows for a more personalized and efficient recruitment process, ensuring that the right candidates are selected to join the team.

Responsibilities/Job Description

Job Summary:

As a Flex Casual Security Officer, you play a pivotal role in ensuring the safety and security of patients, visitors, staff, and property within our facilities. Your primary responsibility is to respond to community needs and uphold exceptional customer service standards while actively preventing theft and vandalism. You may encounter high-risk situations, necessitating precautionary measures to safeguard individuals and assets.

Job Expectations: Flex Casual Security Officers are expected to offer support across various campuses impartially and without bias, subject to regular monitoring and review by leadership.

Responsibilities:

• Conduct patrols and maintain vigilance at entry points to identify potential threats, intervening as necessary to mitigate emergencies and uphold a secure environment.

• Monitor Security Services calls, providing assistance as required, and engage in clear, collaborative communication with a focus on teamwork.

• Assist patients, visitors, contractors, and staff upon entry, verifying their credentials and permissions where necessary to ensure authorized access.

• Employ de-escalation techniques and, if needed, physical restraint to manage potentially violent individuals, demonstrating physical aptitude, adaptability, and critical reasoning.

• Adhere to pertinent laws, regulations, policies, procedures, and standards while staying informed of updates and changes.

• Deliver respectful care and service that acknowledges and respects the diverse developmental and cultural backgrounds of those served.

• Foster a culture of continuous improvement, efficiency, and creative problem-solving.

• Maintain accurate documentation of daily activities and safety incidents using designated reporting systems.

• Fulfill any additional responsibilities as assigned or required.

Qualifications

Minimum Qualifications to Fulfill Job Responsibilities:

Required:

License/Certification/Registration:

• Valid Class D Driver's License: A valid Class D Driver's License is essential for this role, along with a DMV record that meets M Health Fairview Insurability requirements, as it is vital for performing job duties.

Background Check and Training:

• Must pass M Health Fairview background check: Successful completion of an M Health Fairview background check is mandatory for employment.

• Completion of Pre-Assignment Training: Candidates must demonstrate the ability to pass pre-assignment training within the probationary period to ensure readiness for the role.

Preferred:

Experience:

• Hospital Security Experience: While not mandatory, previous experience in hospital security is preferred, as it provides a valuable foundation for understanding the unique challenges and responsibilities of the role.

We believe those that exceed in this role also exhibit these characteristics: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Ability to accept change and empower those around you to engage in ongoing process improvement. A proven understanding of Dignity, Integrity, Service, Kindness and Innovation