Flex Consumption/Cloud Billing Systems Architect/Manager

Deloitte & Touche L.L.P. New York , NY 10007

Posted 2 weeks ago

Flexible Consumption Solution Architect/Manager

Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world's top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Technology sector includes the world leaders in software, semiconductor, Cloud, analytics, cyber, networking, enterprise and personal computing, and technology services.

Flexible Consumption Models

Long employed by Utility and Telecom companiesis now expanding to businesses in other industries (including Technology, Media, Automotive, and Industrial Products), creating value for both customers and the companies that adopt them. These models are profoundly different from traditional business models and will require a very different set of business capabilities so that customers are able to access, consume, and pay for services based on need and usagefrom media content to technology infrastructure and enterprise software solutionsin a flexible, scalable, and secure manner.

Core Business Operations

The US Core Business Operations Portfolio supports design, implementation, and operation of "heart of the business" transactional systems and core operations, including process redesign, large program management, systems integration, and cloud engineering.

Work you'll do

As a Manager, you will lead and deliver small or components of large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. Manager level responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Managers participate in the development and presentation of proposals for business development activities.

The team

Our TMT industry team positions us to help clients shape their evolving business models, scale and transform operations, modernize their processes and technologies, and constantly improve their customer experience. You will work alongside the best and brightest. We foster a culture of courage, inclusion and continuous learning.

As a Flexible Consumption Solution Architect, you will design and architect end-to-end solution to enable complex subscription models. You will interact daily with key business and IT executives and lead multiple teams in various strategy and implementation activities

Responsibilities will include:

  • Client Management: Manage day to day interactions with executive clients and sponsors

  • Delivery: Manage and deliver components of client engagements that identify, design, and implement creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, product simplification and alignment, capability design and planning, technology/vendor selection and planning and business launch readiness

  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

Qualifications

Required:

  • 6+ years of relevant technology consulting or industry experience as a Solution Architect delivering moderate to complex force.com platform, ERP, subscription billing and revenue management solutions

  • Experience in leading Lead-To-Cash architecture assessment and developing a roadmap based on business strategy

  • Must have experience leading 2-3 complex full-cycle business transformations including leading clients and consulting staff through end-to-end solution architecture design and implementation

  • Experience in designing solution blueprints for one or more of key solution stacks Oracle BRM, SAP Hybris, Amdocs, Ericsson, Aria Systems, Zuora, and GoTransverse

  • Knowledge of major Enterprise Architecture frameworks e.g., TOGAF, DoDAF

  • Knowledge and application of key architecture governance models, assessment methodology, underlying tools, and supporting processes (e.g. architecture approval, architecture change control, architecture's role in project and standards oversight).

  • Review functional and technical team deliverables for compliance with architecture standards, guidelines and leverages leading practices

  • Experience in business requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design, analytics and implementation

  • Must have experience successfully leading complex technical engagements and teams, throughout the entire project lifecycle, with team sizes ranging from 5-10 resources.

  • Experience in Waterfall and Agile methodologies

  • Bachelor's Degree or 4 years equivalent professional experience.

  • A willingness to travel 80 - 100% of the time (Monday Thursday/Friday)

Preferred:

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Experience mentoring and coaching others

  • An advanced degree in the area of specialization is preferred

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

Flexible Consumption Solution Architect/Manager

Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world's top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Technology sector includes the world leaders in software, semiconductor, Cloud, analytics, cyber, networking, enterprise and personal computing, and technology services.

Flexible Consumption Models

Long employed by Utility and Telecom companiesis now expanding to businesses in other industries (including Technology, Media, Automotive, and Industrial Products), creating value for both customers and the companies that adopt them. These models are profoundly different from traditional business models and will require a very different set of business capabilities so that customers are able to access, consume, and pay for services based on need and usagefrom media content to technology infrastructure and enterprise software solutionsin a flexible, scalable, and secure manner.

Core Business Operations

The US Core Business Operations Portfolio supports design, implementation, and operation of "heart of the business" transactional systems and core operations, including process redesign, large program management, systems integration, and cloud engineering.

Work you'll do

As a Manager, you will lead and deliver small or components of large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. Manager level responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Managers participate in the development and presentation of proposals for business development activities.

The team

Our TMT industry team positions us to help clients shape their evolving business models, scale and transform operations, modernize their processes and technologies, and constantly improve their customer experience. You will work alongside the best and brightest. We foster a culture of courage, inclusion and continuous learning.

As a Flexible Consumption Solution Architect, you will design and architect end-to-end solution to enable complex subscription models. You will interact daily with key business and IT executives and lead multiple teams in various strategy and implementation activities

Responsibilities will include:

  • Client Management: Manage day to day interactions with executive clients and sponsors

  • Delivery: Manage and deliver components of client engagements that identify, design, and implement creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, product simplification and alignment, capability design and planning, technology/vendor selection and planning and business launch readiness

  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

Qualifications

Required:

  • 6+ years of relevant technology consulting or industry experience as a Solution Architect delivering moderate to complex force.com platform, ERP, subscription billing and revenue management solutions

  • Experience in leading Lead-To-Cash architecture assessment and developing a roadmap based on business strategy

  • Must have experience leading 2-3 complex full-cycle business transformations including leading clients and consulting staff through end-to-end solution architecture design and implementation

  • Experience in designing solution blueprints for one or more of key solution stacks Oracle BRM, SAP Hybris, Amdocs, Ericsson, Aria Systems, Zuora, and GoTransverse

  • Knowledge of major Enterprise Architecture frameworks e.g., TOGAF, DoDAF

  • Knowledge and application of key architecture governance models, assessment methodology, underlying tools, and supporting processes (e.g. architecture approval, architecture change control, architecture's role in project and standards oversight).

  • Review functional and technical team deliverables for compliance with architecture standards, guidelines and leverages leading practices

  • Experience in business requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design, analytics and implementation

  • Must have experience successfully leading complex technical engagements and teams, throughout the entire project lifecycle, with team sizes ranging from 5-10 resources.

  • Experience in Waterfall and Agile methodologies

  • Bachelor's Degree or 4 years equivalent professional experience.

  • A willingness to travel 80 - 100% of the time (Monday Thursday/Friday)

Preferred:

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Experience mentoring and coaching others

  • An advanced degree in the area of specialization is preferred

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html

Requisition code: E19NATCMGRTR012-CM


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Flex Consumption/Cloud Billing Systems Architect/Manager

Deloitte & Touche L.L.P.